Dead Ringers: How Outsourcing Is Changing the Way Indians Understand Themselves

Dead Ringers: How Outsourcing Is Changing the Way Indians Understand Themselves

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In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced--complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture in a distant time zone. Dead Ringers chronicles the rise of a workforce for whom mimicry is a job requirement and a passion. In the process, the book deftly explores the complications of hybrid lives and presents a vivid… (more)

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Book Details  


Publisher: Princeton University Press (January 17, 2011)

Format: EPUB

Page count: 304 pages

File size: 1.5 MB

Protection: DRM

Language: English


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