Delighting Your Customers: Delivering Excellent Customer Service...Without Breaking the Bank

Delighting Your Customers: Delivering Excellent Customer Service...Without Breaking the Bank

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The Business on a Shoestring series helps small business owners grow their business imaginatively, effectively and without spending a fortune. Aimed at entrepreneurs with plenty of vision and commitment but not a lot of cash, each book is packed with ideas that really work, real-life examples, step-by-step advice and sources of further information.

Your relationship with your customers is probably one of the most important you'll ever have. No business can survive… (more)

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Book Details  


Publisher: A&C Black (September 19, 2011)

Format: EPUB

Page count: 176 pages

File size: 1.8 MB

Protection: DRM

Language: English


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