Effective Apology: Mending Fences, Building Bridges, and Restoring Trust

Effective Apology: Mending Fences, Building Bridges, and Restoring Trust

for $ 14.02

14.02 Effective Apology: Mending Fences, Building Bridges, and Restoring Trust http://covers.feedbooks.net/item/161436.jpg?t=1404208122 http://www.feedbooks.com/item/161436/effective-apology?utm_medium=uwishlist&utm_source=amazon

From JetBlue to Eliot Spitzer, John Edwards to Pete Rose, at some point everyone needs to know how to make an effective apology. This is a survival guide for all of us who find a need to apologize in our business or professional work, either for ourselves or for our organizations. It guides the reader through all aspects of making effective apologies in all situations.

Comments (0 comments)


No comment yet. Sign in to post a comment.

Book Details  


Publisher: Berrett-Koehler Publishers (April 03, 2009)

Format: EPUB

Page count: 264 pages

File size: 427 KB

Protection: DRM

Language: English


Look for similar items  


>
>