Help Desk Complete Certification Kit - Core Series for IT

Help Desk Complete Certification Kit - Core Series for IT

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Explore the most popular customer service resource known as Help Desk. Evaluate the various forms of Help Desk communication methods and the obvious benefits a company receives from implementing Help Desk processes and technology. Become a valued member of your organization by learning how to effectively implement Help Desk processes into your department.

A help desk is an implemented resource constructed to provide customers and clients with information, support,… (more)


Book Details  


Publisher: Emereo Publishing (May 20, 2013)

Format: EPUB

Page count: 92 pages

Protection: DRM

Language: English


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