The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy

The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy

for $ 19.99

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Loyalty strategist Roger L. Brooks invites you to take part in the growing loyalty movement and shows you how to build a successful loyalty strategy following 10 essential steps. Brooks covers the best practices and proven techniques from more than 12 customer loyalty leaders including: Chase, JetBlue,Verizon, Subway, Starbucks, Nordstrom, Wegman's, T.G.I. Friday's, CVS/pharmacy, Bank of Montreal, Saks Fifth Avenue and Men's Wearhouse. He provides a comprehensive… (more)


Book Details  


Publisher: Entrepreneur Press (June 01, 2010)

Collection: StartUp Series

Format: EPUB

Page count: 218 pages

Protection: DRM

Language: English


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