Lessons Unlearned

Lessons Unlearned

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7.1 Lessons Unlearned http://covers.feedbooks.net/item/230010.jpg?t=1358640487 http://www.feedbooks.com/item/230010/lessons-unlearned?utm_medium=uwishlist&utm_source=amazon

Customer service is of particular importance to the technology industry; customers rely on technical support services when they have a problem with a piece of hardware, software, or a consumer device. The current darling of the technology industry is Apple, and you don't have to go farther than the Genius Bar at your local Apple Store to see how Apple approaches customer service, creating a fantastic customer experience that ensures rabid fans. Most people think… (more)

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Book Details  


Publisher: Point B, Inc. (April 17, 2012)

Format: EPUB

Page count: 171 pages

File size: 702 KB

Protection: DRM

Language: English


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