Empowerment: HR Strategies for Service Excellence

Empowerment: HR Strategies for Service Excellence

for $ 52.88

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'Empowerment: HR strategies for service excellence' shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this established vital management technique, identifying factors that will lead to a win: win situation for all concerned.

When successfully incorporated as part of HR strategy, empowerment can:

* enable organizations to gain commercial and competitive advantage

* become more flexible… (more)

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Book Details  


Publisher: Routledge (May 16, 2012)

Format: EPUB

Page count: 300 pages

File size: 2.7 MB

Protection: DRM

Language: English


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