Data Envelopment Analysis: From Normative to Descriptive Performance Evaluation

Data Envelopment Analysis: From Normative to Descriptive Performance Evaluation

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The question of modern performance evaluation has been extensively discussed in the literature, leading to a call for models including non-optimizing behaviors of decision makers and non-financial performance criteria. A promising management instrument is data envelopment analysis (DEA), which enables the aggregation of financial and non-financial indicators into a single measure. This work contributes to a better understanding of DEA from two perspectives: (i) it… (more)