Quality Issues in Heritage Visitor Attractions

Quality Issues in Heritage Visitor Attractions

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* Quality as a tool for success

*Covers a diverse range of quality issues and theories in the context of heritage attractions

* Well-respected international contributor team of academics and practitioners

Heritage Tourism is the fastest growing component of the tourism market. Tourists have more choices than ever and their past experiences and future expectations make them even more discerning customers. A focus on quality can assist with customer satisfaction and business… (more)

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Book Details  

Publisher: Routledge (August 22, 2007)

Format: EPUB

Page count: 296 pages

File size: 2.8 MB

Protection: DRM

Language: English

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