When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies... and What You Can Do About It

When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies... and What You Can Do About It

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We live in a culture—especially at work—that prefers harmony over discord, agreement over dissent, speed over deliberation. We often smile and nod to each other even though deep down we could not disagree more. Whether with colleagues, friends, or family members, the tendency to paper over differences rather than confront them is extremely common. We believe that the best thing to do to preserve our relationships and to ensure that our work gets done as expeditiously… (more)

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Book Details  


Publisher: Crown Business (May 20, 2003)

Format: EPUB

Page count: 256 pages

File size: 323 KB

Protection: DRM

Language: English


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