ITIL Service Operation

ITIL Service Operation

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The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Non-Fiction Business & economics Management Education and Study aids

From the same author  

ITIL Continual Service Improvement
ITIL Service Design

From the same publisher  

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Book Details  

Publisher: TSO (July 20, 2012)

Format: EPUB

Page count: 383 pages

File size: 4.5 MB

Protection: DRM

Language: English

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