Itil Service Operation

Itil Service Operation

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The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

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Book Details  


Publisher: TSO (July 20, 2012)

Format: EPUB

Page count: 383 pages

File size: 4.5 MB

Protection: DRM

Language: English


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