The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

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11.99 The Customer Rules: The 39 Essential Rules for Delivering Sensational Service http://covers.feedbooks.net/item/434657.jpg?t=1368923349 http://www.feedbooks.com/item/434657/the-customer-rules-the-39-essential-rules-for-delivering-sensational-service?utm_medium=uwishlist&utm_source=amazon

The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business - depends upon winning and keeping customers.

In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here,… (more)

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Book Details  


Publisher: Crown Business (March 05, 2013)

Format: EPUB

Page count: 208 pages

File size: 2.2 MB

Protection: DRM

Language: English


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