The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

for $ 11.99

11.99 The Customer Rules: The 39 Essential Rules for Delivering Sensational Service http://covers.feedbooks.net/item/434657.jpg?t=1404415222 http://www.feedbooks.com/item/434657/the-customer-rules-the-39-essential-rules-for-delivering-sensational-service?utm_medium=uwishlist&utm_source=amazon

The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. 

Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality industry about creating an environment that keeps customers coming back… (more)


Book Details  


Publisher: Currency (March 05, 2013)

Format: EPUB

Page count: 208 pages

File size: 2.3 MB

Protection: DRM

Language: English


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