Quality: A Critical Introduction

Quality: A Critical Introduction

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The second edition of this best-selling textbook provides a comprehensive introduction to the theory and practice of quality in the context of management thinking. Fully revised and updated, it reviews the study of the quality movement throughout the twentieth century. The wide-ranging approach encompasses both traditional and contemporary approaches based on systems thinking.

Improvements on the first edition include:

* revised and updated chapters which explore the… (more)

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Book Details  


Publisher: Routledge (September 02, 2003)

Format: EPUB

Page count: 300 pages

File size: 3.2 MB

Protection: DRM

Language: English


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