Customer Service: New Rules for a Social-Enabled World

Customer Service: New Rules for a Social-Enabled World

for $ 11.79

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Use Social and Viral Technologies to Supercharge your Customer Service!

 

Using social media, you can deliver amazing customer service–and generate an army of fans who’ll promote you in good times, and rescue you from disaster. Now, legendary online marketing expert Peter Shankman shows you exactly how to do all that–without spending a fortune! Shankman draws on his immense experience as founder of the online growth company HARO and marketing consultant to… (more)

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Book Details  


Publisher: Que Publishing (December 16, 2010)

Format: EPUB

Page count: 201 pages

File size: 2.7 MB

Protection: DRM

Language: English


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