The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do About It

The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do About It

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Why incivility at work is a bigger problem than you suspect

In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And they reveal strategies that successful organizations are using to stop incivility before it takes hold.

Whether it's a standoffish coworker or an arrogant boss, incivility at the office doesn't just affect the moods of a few employees; it hurts an entire company.… (more)

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Book Details  


Publisher: Portfolio (July 09, 2009)

Format: EPUB

File size: 684 KB

Protection: DRM

Language: English


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