Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment

Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment

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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement-and prevent it from spreading into an uncontrollable fire.

Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss,… (more)

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Book Details  


Publisher: McGraw-Hill (March 22, 2011)

Format: EPUB

Page count: 176 pages

File size: 1.8 MB

Protection: DRM

Language: English


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