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Managing

by Henry Mintzberg

One of our most distinguished scholars offers a bold new view of the theory and practice of effective management Named one of the best management books of 2009 by strategy+business magazine, the Toronto Globe,...


Trading Realities: The Truth, the Lies, and the Hype In-Between

by Jeff Augen

Trading Realities teaches investors and traders the universal, basic principles that apply to every financial market: stocks, bonds, commodities, foreign exchange, futures, options, and beyond. Writing for beginners...


How to Hire and Develop Your Next Top Performer, 2nd edition: The Qualities That Make Salespeople Great

by Herbert Greenberg & Patrick Sweeny

The sales management classic-updated for today's competitive business environment

Advanced digital technologies, the breakdown of traditional business barriers, and increased customer empowerment have transformed...


How to Give Financial Advice to Women:  Attracting and Retaining High-Net Worth Female Clients

by Kathleen Burns Kingsbury

YOUR ONE-STOP HANDBOOK FOR CONNECTING WITH AFFLUENT FEMALE INVESTORS

"How to Give Financial Advice to Women is full of specific and useful suggestions to help financial advisors serve female clients more effectively....


The Careerist: Over 100 Ways to Get Ahead at Work

by Rhymer Rigby

The Careerist - 100 ways to get ahead at work is a handy, quick-fix reference guide on how to improve your career prospects. Based on the weekly column in the Financial Times by Rhymer Rigby, it provides expert...


The Unknown Leader: Discover the Leader in You

by Sheikh Hussein A Al-Banawi

Our world has many obvious leaders: captains of industry, high-achieving academics, CEOs, heads of state, champion athletes. But our world also depends on leaders who are not so obvious. They are all around...


Brink's Modern Internal Auditing: A Common Body of Knowledge

by Robert Moeller

Today's internal auditor is responsible for creating higher standards of professional conduct and for greater protection against inefficiency, misconduct, illegal activity, and fraud. Now completely revised...


Take Their Breath Away: How Imaginative Service Creates Devoted Customers

by Chip R. Bell & John R. Patterson

Praise for Take Their Breath Away

"Are you bored? We're so spoiled that when something is merely good enough, we just walk away. Chip and John explain that the surefire method for growth and customer loyalty...


Effective Internal Communication

by Lyn Smith & Pamela Mounter

Internal communication has previously been overlooked in standard approaches to public relations, both in theory and in practice. The second edition of Effective Internal Communication explores the ways in which...


The Accountable Leader: Developing Effective Leadership Through Managerial Accountability

by Brian Dive

The Accountable Leader is centred around three themes - leadership, accountability and organizational structure, and explores what it means for managers to be held to account at all levels in an organization....


Coaching and Mentoring: Practical Conversations to Improve Learning

by Eric Parsloe & Melville Leedham

Coaching and Mentoring examines how to create conversations which encourage personal development; exploring the ways in which we can interact to help support and improve performance. The second edition of this...


The Connected Leader: Creating Agile Organizations for People Performance and Profit

by Emmanuel Gobillot

Traditional organizational boundaries limit our ability to deliver results. The Connected Leader argues that many of the old leadership recipes are outdated and don't take into account changes in the work environment...


The Complete Guide to Property Development for the Small Investor: How to Identify the Best Opportunities in a Volatile Property Market

by Catherine Dawson

The Complete Guide to Property Development for the Small Investor covers every stage of property development. Including both practical 'how-to' advice and important guidance on making a profit from property,...


Running Your Own Boarding Kennels: The Complete Guide to Kennel and Cattery Management

by David Cavill

With an increasing demand for quality kennel accommodation for dogs and cats, a good boarding kennel is a sound investment and can provide a healthy income if run efficiently. Running your own Boarding Kennels,...


An Introduction to High-Frequency Finance

by Ramazan Gençay, Michel Dacorogna & Ulrich A. Muller

Liquid markets generate hundreds or thousands of ticks (the minimum change in price a security can have, either up or down) every business day. Data vendors such as Reuters transmit more than 275,000 prices...


First Things Fast: A Handbook for Performance Analysis

by Allison Rossett

The world of learning and performance has changed significantly since the first edition of First Things Fast was published more than a decade ago. This thoroughly revised and updated second edition of the best-selling...


Risk Management in Finance: Six Sigma and other Next Generation Techniques

by Anthony Tarantino & Deborah Cernauskas

Implement next-generation techniques-before disaster strikes—and improve operation risk management

"The recent global economic crisis has brought home the need for realistic operational risk management as an...


The Ride of a Lifetime: Doing Business the Orange County Choppers Way

by Paul Teutul

Tough, smart business advice from the star of the hit TLC reality show "American Chopper"

Now in paperback, The Ride of a Lifetime elucidates the business principles that have made Paul Teutul Sr. and Orange...


Investment Performance Measurement: Evaluating and Presenting Results

by Todd Jankowski & Philip Lawton

Praise for Investment Performance Measurement

"This volume contains the insights of more than fifty prominent authorities on performance measurement. It is a must-have, must-read book for anyone involved in measuring,...


Don't blame the tools: The adoption and implementation of managerial innovations

by Elizabeth Daniel, Andrew Myers & Keith Dixon

Those managing organisations are often criticised for being 'faddish' in their use of new management ideas or innovations, too easily falling into the trap of adopting the latest new idea or concept because...