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Hospitality, Travel & Tourism (367)

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Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

by Ron Kaufman

A breakthrough book that will surprise, delight, and uplift you,your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice...


Setting the Table

by Danny Meyer

In October 1985, at age twenty-seven, Danny Meyer, with a good idea and scant experience, opened what would become one of New York City's most revered restaurants—Union Square Cafe. Little more than twenty...


Microfarming for Profit: From Garden to Glory

by Dave DeWitt

This is a candid entrepreneur's guide on how to turn unused property into an efficient, fun, and profitable microfarm.


Meeting and Event Planning For Dummies

by Susan Friedmann

Expert advice on how to stage the perfect event every time

"A terrific resource of information for anyone in the event-planning business." --James Spellos, CMP, President, Meeting U.

Meeting & Event Planning...


Performance Marketing with Google Analytics: Strategies and Techniques for Maximizing Online ROI

by Sebastian Tonkin, Caleb Whitmore & Justin Cutroni

An unparalleled author trio shares valuable advice for using Google Analytics to achieve your business goals

Google Analytics is a free tool used by millions of Web site owners across the globe to track how...


The Sushi Economy: Globalization and the Making of a Modern Delicacy

by Sasha Issenberg

The highly acclaimed exploration of sushi’s surprising history, global business, and international allure

One generation ago, sushi’s narrow reach ensured that sports fishermen who caught tuna in most of...


Slaughterhouse: The Shocking Story of Greed, Neglect, And Inhumane Treatment Inside the U.S. Meat Industry

by Gail A. Eisnitz

Slaughterhouse is the first book of its kind to explore the impact that unprecedented changes in the meatpacking industry over the last twenty-five years — particularly industry consolidation, increased line...


Public House and Beverage Management: Key Principles and Issues

by Michael Flynn, Caroline Ritchie & Andrew Roberts

'Public House & Beverage Management' provides students with a practical guide to the management aspects of the licensed trade industry.

'Public House & Beverage Management' introduces students to:

* Key players...


Tourism Marketing for Cities and Towns

by Bonita Kolb

Tourism Marketing for Cities and Towns provides thorough and succinct coverage of marketing theory specific to the tourism industry. It focuses on developing the branded destination with special emphasis on...


American Icon: Alan Mulally and the Fight to Save Ford Motor Company

by Bryce G. Hoffman

THE INSIDE STORY OF THE EPIC TURNAROUND OF FORD MOTOR COMPANY UNDER THE LEADERSHIP OF CEO ALAN MULALLY.

 

At the end of 2008, Ford Motor Company was just months away from running out of cash. With the auto industry...


Retail Analytics: The Secret Weapon

by Emmett Cox

The inside scoop on boosting sales through spot-on analytics

Retailers collect a huge amount of data, but don't know what to do with it. Retail Analytics not only provides a broad understanding of retail, but...


But Wait ... There's More!

by Remy Stern

Whether it was a Ginsu knife, George Foreman Grill, Tony Robbins' motivational book, kitchen device by Ron Popeil, or any of the countless other famous products that have been marketed on infomercials over the...


Australia - The Immigrant's Guide to Retail - Volume I

by Hymie Zawatzky

Retail is a real challenge in Australia. With migration to Australia, the opening of retail businesses by these new arrivals has been one of the driving factors in the growth of Australian retail sector This...


Restaurant Service Basics

by Sondra J. Dahmer & Kurt W. Kahl

An excellent training tool for both hospitality programs and working restaurant managers, Restaurant Service Basics, 2nd Edition considers the entire dining experience in situations ranging from formal to casual....


The Organization of Transport: A History of Users, Industry, and Public Policy

by Massimo Moraglio & Christopher Kopper

Over the past ten years, the study of mobility has demonstrated groundbreaking approaches and new research patterns. These investigations criticize the concept of mobility itself, suggesting the need to merge...


Tourism Management

by Stephen J. Page

One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject.

It is written in an engaging...


Success In The Barbeque Eatery

by Vincent Gabriel

The Barbeque Eatery is the institution that the locals find as the defining mark of the expatriate Australian and American communities in their own country.

If there is one expatriate, he sends home letters and...


Machine Shop Trade Secrets: Second Edition

by James Harvey

 Written by an experienced machinist and plastic injection mold maker, this groundbreaking manual will have users thinking and producing like experienced machinists. Machine Shop Trade Secrets provides practical...


Steel on Steel: Inside the battle for the future of Australia's biggest railroad

by Stephen Baines

The inside story of the privatisation of the freight arm of Queensland Rail and one of the most extraordinary transformations of a company in the history of Australian business. An icon that touched every part...


Fashion Media: Past and Present

by Djurdja Bartlett, Shaun Cole & Agnès| Rocamora

The fashion media is in the midst of deep social and technological change. Including a broad range of case studies, from fashion plates to fashion films, and from fashion magazines to fashion blogs, this ground-breaking...