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Harvard Business Review on Increasing Customer Loyalty

by Harvard Review

How do you keep your customers coming back-and get them to bring others?

If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is...


Management Tips: From Harvard Business Review

by Harvard Review

As a manager, you’re shouldering more and more responsibilities—from maximizing your team’s performance to increasing your company’s market share to building profitable customer relationships. On top...


HBR Guide to Guide to Getting the Mentoring You Need

by Harvard Review

Stuck in a career rut? Maybe you’re itching to broaden your skills and take on new challenges. Or perhaps you’re eyeing a management role a level or two up. So how do you grow and advance professionally?...


HBR Guide to Managing Up and Across

by Harvard Review

Does your boss make you want to scream? Do you have more than one boss? Do you spend your day herding cats—corralling people who don’t report to you? Do you work across departmental silos? Collaborate with...


HBR Guide to Making Every Meeting Matter

by Harvard Review

Meetings. They hold such promise for moving your business forward but are rarely executed well. We all know what we're supposed to do to run meetings effectively, but we seldom do them. Why? Perhaps we think...


HBR Guide to Getting a Job

by Harvard Review

Need a new job? Whether you've been laid off or are considering a job change on your own, you need to search efficiently and effectively. Don't lurch from one job to the next. Use this guide to ensure that your...


HBR Guide to Getting the Right Work Done

by Harvard Review

Struggling to get to--much less complete--your most important work? Leaving your job most days exhausted but with little to show for it? Overwhelmed by back-to-back meetings and endless e-mails? Plagued by procrastination?...


HBR Guide to Managing Stress

by Harvard Review

Stress. We all experience some level of it most days. We know that a certain amount of stress can make us more productive. Unfortunately most of us are more familiar with the debilitating aspects of too much...


HBR Guide to Giving Effective Feedback

by Harvard Review

Are you struggling with a problem employee? Worried about losing your star performer to competitors? Do you dread annual performance appraisals? Praying for a reorg to relieve you of that slacker isn't the answer--frequent...


Decoding Steve Jobs: Select Commentary from HBR.org

by Harvard Review

Observations on Steve Job's legacy - and Apple's leadership future - are only just beginning. In recent years, many leading thinkers have contributed their thoughts on the Jobs phenomenon on HBR.org. We've compiled...


HBR Guide to Better Business Writing, 2nd Edition

by Harvard Review

Does writing for an audience of senior managers or key stakeholders get your heart pounding-in a bad way? Do you stare at your blank screen for several painful minutes, type in a few words, delete them, type...


HBR Guide to Persuasive Presentations

by Harvard Review

Are you preparing an important presentation? Does public speaking make your face flush and your heart race? Are you struggling to create a concise, powerful argument? Packed with practical advice on everything...


Harvard Business Review on Finding & Keeping the Best People

by Harvard Review

Is your company's top talent jumping ship as good replacements become harder to get?

If you need the best practices and ideas for winning the race for talent--but don't have time to find them--this book is for...


Harvard Business Review on Making Smart Decisions

by Harvard Review

Why do bad decisions happen to good managers?

If you need the best practices and ideas for smart decision making--but don't have time to find them--this book is for you. Here are 10 inspiring and useful

perspectives,...


Harvard Business Review on Communicating Effectively

by Harvard Review

Customize your delivery for maximum persuasive power.

If you need the best practices and ideas for communicating effectively--but don't have time to find them--this book is for you. Here are 10 inspiring and...


Harvard Business Review on Aligning Technology with Strategy

by Harvard Review

Most companies waste billions of dollars on technology. Don't be one of them.

If you need the best practices and ideas for unleashing technology's strategic potential--but don't have time to find them--this book...


HBR Guide to Finance Basics for Managers

by Harvard Review

Where do you begin if your boss asks you to prepare a breakeven analysis? Can you tell the difference between an income statement and a balance sheet? Between gross margin and revenue? Do you understand why...


HBR Guide to Project Management

by Harvard Review

You've been asked to lead a project. You appreciate the vote of confidence, but are you panicking because you haven't a clue where to begin? Do you worry that stakeholders will tug you in a million directions,...