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Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

by Mark Goulston & Keith Ferrazzi

The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking...


Internal Control Audit and Compliance: Documentation and Testing Under the New COSO Framework

by Lynford Graham

Ease the transition to the new COSO framework with practical strategy

Internal Control Audit and Compliance provides complete guidance toward the latest framework established by the Committee of Sponsoring Organizations...


Emotionally Intelligent Leadership for Students: Facilitation and Activity Guide

by Marcy Levy Shankman, Scott J. Allen & Paige Haber-Curran

A how-to guide to help for facilitators and instructors develop emotionally intelligent leadership capacities in their students

The Emotionally Intelligent Leadership for Students: Facilitation and Activity Guide...


Business and Competitive Analysis: Effective Application of New and Classic Methods

The Orbital Perspective: Lessons in Seeing the Big Picture from a Journey of 71 Million Miles

by Ron Garan & Muhammad Yunus

For astronaut Ron Garan, living on the International Space Station was a powerful, transformative experience—one that he believes holds the key to solving our problems here on Earth.

On space walks and through...


Refire! Don't Retire: Make the Rest of Your Life the Best of Your Life

by Ken Blanchard & Morton Shaevitz

Refire! Don't Retire asks readers the all-important question: as you look at the years ahead, what can you do to make them satisfying and meaningful?

Ken Blanchard and Morton Shaevitz point out that some people...


Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization

by Dennis Reina & Michelle Reina

Trust is a non-negotiable for high performing relationships and organizations. Yet trust is fragile, and ninety percent of the behaviors that break it are subtle, fleeting, and unintentional. Drs. Dennis and...


The Big 100: The 100 Business Tools You Need To Succeed

by Jeremy Kourdi

The world is full of business ideas.

But how do you know which the best ones are?

And how do you find time to read them?

THE BIG 100 may be a little book, but it contains the very best business tools that have...


Introductory Statistics and Analytics: A Resampling Perspective

by Peter C. Bruce

Concise, thoroughly class-tested primer that features basic statistical concepts in the concepts in the context of analytics, resampling, and the bootstrap

A uniquely developed presentation of key statistical...


Emotionally Intelligent Leadership for Students: Student Workbook

by Marcy Levy Shankman, Scott J. Allen & Paige Haber-Curran

The workbook that helps students connect emotional intelligence with leadership skills

The Emotionally Intelligent Leadership for Students: Student Workbook contains hands-on activities and case studies to help...


Emotionally Intelligent Leadership for Students: Inventory

by Marcy Levy Shankman, Scott J. Allen & Rosanna Miguel

The only instrument that measures behaviors associated with emotionally intelligent leadership

The Emotionally Intelligent Leadership for Students: Inventory is an evidence-based assessment of the capacities...


A Beautiful Constraint: How To Transform Your Limitations Into Advantages, and Why It's Everyone's Business

by Adam Morgan & Mark Barden

An inspiring yet practical guide for transforming limitations into opportunities

A Beautiful Constraint: How to Transform Your Limitations Into Advantages And Why It's Everyone's Business Now is a book about...


Marissa Mayer and the Fight to Save Yahoo!

by Nicholas Carlson

A page-turning narrative about Marissa Mayer's efforts to remake Yahoo as well as her own rise from Stanford University undergrad to CEO of a $30 billion corporation by the age of 38.

When Yahoo hired star Google...


The Practitioner's Guide to User Experience Design: Top Practitioners Share Lessons Learned on the Journey from Beginner to Expert

by General Assembly & Luke Miller

Sell a hamburger. Run an airline. Build a website.

No matter how simple or complicated your business is, there's one thing that determines if it's a success or not: the customer.

THE PRACTITIONER'S GUIDE TO USER...


The Practitioner's Guide to Product Management: Top Practitioners Share Lessons Learned on the Journey from Beginner to Expert

by General Assembly & Jock Busuttil

Did you cut through traffic on your Segway today? Cool off with a delicious can of New Coke? Relax at home while listening to some music on your Zune?

Despite years of research, countless products like these...


The Ultimate Competitive Advantage: Why Your People Make All the Difference and the 6 Practices You Need to Engage Them

by Sue Dathe-Douglass, Shawn D Moon & Sean Covey

“People are our most important asset.” Every company pays lip service to this platitude, but how many companies really embrace it?

People are what sustain—or ruin—your brand. If your people are not excited...


Not Impossible: The Art and Joy of Doing What Couldn't Be Done

by Mick Ebeling

What if you discovered by accident that you could change the world? Mick Ebeling—a film producer by trade, optimist by nature—set out to perform a simple act of kindness that quickly turned into a lifelong...


Guide to Analysing Companies

by The Economist & Bob Vause

In today's volatile, complex and fast-moving business world, it can be difficult to gauge how sound a company really is. An apparently strong balance sheet and impressive reported profits may be hiding all sorts...


Procrastinate on Purpose: 5 Permissions to Multiply Your Time

by Rory Vaden

Rory Vaden (Take the Stairs) brings his high-energy approach and can-do spirit to the most nagging problem in our professional lives: stalled productivity. Whether we’re overworked, organizationally challenged,...


What More Can I Say?: Why Communication Fails and What to Do About It

by Dianna Booher

An essential guidebook for honing business communication skills...

 

Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion—for...