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An Introduction to Latent Variable Growth Curve Modeling: Concepts, Issues, and Application, Second Edition

by Terry E. Duncan, Susan C. Duncan & Lisa A. Strycker

This book provides a comprehensive introduction to latent variable growth curve modeling (LGM) for analyzing repeated measures. It presents the statistical basis for LGM and its various methodological extensions,...


Best Practice Workplace Negotiations: EBook Edition

by Richard A. LUECKE

Best Practice Workplace Negotiations offers a systematic approach to developing negotiating skills. It serves as an introduction to current best practices in negotiation that can be applied across a broad range...


Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

by Micah Solomon, Leonardo INGHILLERI & Horst Schulze

"Filled with treasures and big ideas, this book will help you become exceptional." -SETH GODIN


Regional Economic Outlook, May 2010: Europe - Fostering Sustainability

by Internation International Monetary Fund

This issue of the Regional Economic Outlook for Europe examines the moderate and uneven recovery occurring across the region. The varying speed of recovery in advanced Europe is closely linked to the degree...


Iconoclast: A Neuroscientist Reveals How to Think Differently

by Gregory Berns

No organization can survive without iconoclasts -- innovators who single-handedly upturn conventional wisdom and manage to achieve what so many others deem impossible.

Though indispensable, true iconoclasts...


Courage: The Backbone of Leadership

by John Wiley

In Courage, Gus Lee captures the essential component of leadership in measurable behaviors. Using actual stories from Whirlpool, Kaiser Permanente, IntegWare, WorldCom and other organizations, Lee shows how...


Complying with Sarbanes-Oxley Section 404: A Guide for Small Publicly Held Companies

by Lynford Graham

A step-by-step approach for planning and performing an assessment of internal controls

Filled with specific guidance for small-business compliance to SEC and PCAOB requirements relating to Sarbanes-Oxley 404,...


Getting Organized in the Google Era: How to Get Stuff out of Your Head, Find It When You Need It, and Get It Done Right

by James A. Martin & Douglas Merrill

Whether it's a faulty memory, a tendency to multitask, or difficulty managing our time, every one of us has limitations conspiring to keep us from being organized. But, as organizational guru and former Google...


The 1% Windfall: How Successful Companies Use Price to Profit and Grow

by Rafi Mohammed

Leading pricing expert Rafi Mohammed shows businesses how to reap a financial windfall and foster growth using the underutilized and often overlooked strategy of setting prices.

The 1% Windfall reveals how modest...


The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right

Building Social Business: The New Kind of Capitalism That Serves Humanity's Most Pressing Needs

by Muhammad Yunus

The Nobel Peace Prize-winner shows how the social business model can harness the entrepreneurial spirit to address poverty, hunger, and disease


#SOCIALMEDIA NONPROFIT tweet Book01 : 140 Bite-Sized Ideas for Nonprofit Social Media Engagement

by Janet Fouts, Beth Kanter & Rajesh Setty

Virtually every nonprofit realizes that, pretty soon, social media will no longer be optional. Already several nonprofits ranging from small local groups to international organizations have demonstrated that...


Smart Inventory Solutions

by Phillip Slater

Engineers and reliability professionals are increasingly being held accountable for materials and spare parts inventory management and in response they need to gain a better understanding of materials and spare...


Liar's Poker

by Michael Lewis

The time was the 1980s. The place was Wall Street. The game was called Liar’s Poker. Michael Lewis was fresh out of Princeton and the London School of Economics when he landed a job at Salomon Brothers, one...


Pricing Water Resources and Water and Sanitation Services

by Collective

In both OECD and non-OECD countries the water sector is facing the challenges of increased competition for water resources, deteriorating water quality, and the effects of climate change and poor management....


Structural and Demographic Business Statistics 2009

by Collective

This publication provides a summary of the information available in the OECD Structural and Demographic Business Statistics (SDBS) database. Key economic variables are presented at the International Standard...


OECD Environmental Performance Reviews: Greece 2009

by Collective

OECD's comprehensive review of Greece's environmental programs and policies, covering air and water management, nature and biodiversity, sustainable development, the environment-economy interface, the environment-social...


Regional Economic Outlook, April 2010: Asia and Pacific - Leading the Global Recovery, Rebalancing for the Medium Term

by Internation International Monetary Fund

One year after the deepest recession in recent history, Asia is leading the global recovery. The Regional Economic Outlook: Asia and Pacific discusses the near-term outlook for the region, as well as the medium-term...


The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

by Mary Scannell

Make workplace conflict resolution a game that EVERYBODY wins!

Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution...


The Why of Work: How Great Leaders Build Abundant Organizations That Win

by David Ulrich, Wendy Ulrich & Marshall Goldsmith

THE NEW YORK TIMES, WALL STREET JOURNAL, AND USA TODAY BESTSELLER!

ADVANCE PRAISE FOR THE WHY OF WORK:

"Principled, timely, and engaging, The Why of Work teaches that building a culture of abundance and common...