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Decision-making has evolved recently thanks to the introduction of information and communication technologies in many organizations, which has led to new kinds of decision-making processes, called “collaborative...
Few people today would admit to being a racist, or to making assumptions about individuals based on their skin colour, or on their gender or social class. In this book, leading psychologist Geoffrey Beattie...
How has the recession affected the conduct of human resource management? How have HR departments and managers fared? Have leading firms taken measures to sustain and revive their businesses through innovative...
Micromanagement is a killer. Surveys indicate that 79% of workers believe that they have been micromanaged, with 71% reporting that it has interfered with their ability to perform their job. The impact: micromanagement...
Everything you need to define the job, step by step Every job has a description -- and if you craft it carefully, you can use a job description for effective hiring, new employee orientation, evaluating performances,...
A new breed of HR Professional is needed who can offer the sort of effective people management that can change the way organizations work. They will first have to resolve the legacy left by an absence of professionalism...
First published in 1977, this Routledge Revival is a reissue of the first comprehensive sociological study of the role of the personnel manager, which considers both the individual experience of the person working...
Discover the challenges and pitfalls awaiting occupational social workers in the coming years!Social Services in the Workplace: Repositioning Occupational Social Work in the New Millennium will help you meet...
If you're one of the billions of people in the world who work for someone else, you'll definitely want to see what's inside Defective Bosses: Working for the “Dysfunctional Dozen.” This how-to, how-not-to,...
HR professionals' guide to creating a culturally agile talent pipeline
Succeeding in today's global economy requires organizations to acquire, develop, and retain professionals who can operate effectively around...
Do you get nervous when presenting at work?
Do you want to showcase your knowledge, influence people and accelerate your career?
Would you like to learn the secrets of successful speaking, communicating and presenting?...
In 1994, in response to the Northridge Earthquake in the Los Angeles area, Scott Haskins was asked to write a pamphlet entitled "How To Respond After An Earthquake." 500,000 units were distributed to the public...
Top diversity experts Katz and Miller offer a short, engaging guide to four simple behaviors that fundamentally change the quality and nature of people's workplace interactions, thereby opening doors to more...
It is more possible than ever to influence and shape our working environments, our experience of work and each other. Business leaders who set the conditions and create engaging, meaningful work through organisational...
When a company brings back the 'lessons learned' from a benchmarking experience, it is often difficult or impossible for the company to take what it has learned and implement these insights within its own culture....
The Economics and Politics of High Speed Rail: Lessons from Experiences Abroad, by Daniel Albalate and Germà Bel, introduces the main questions policy makers and scholars should examine when considering and...
The one-of-a-kind how-to book that puts effective agency management strategies at your fingertips
The classic text that describes in detail how to successfully manage and market a public relations firm, has been...
Based on the primary analysis of the 2004 Workplace Employment Relations Survey (WERS 2004), this is the fifth book in the series which began in 1980, and which is considered to be one of the most authoritative...
From Michael Armstrong, HR expert and best-selling author, comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective...
Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression,...
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