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Going Global: Practical Applications and Recommendations for HR and Od Professionals in the Global Workplace

by Jeffrey Jolton, Kyle Lundby & Allen I. Kraut

This book uses the employee lifecycle as an underlying organizing framework and examines critical phases in I/O practice and the employee lifecycle (e.g., selection/placement, performance management/development,...


Cultures and Organizations: Software of the Mind, Third Edition

by Geert Hofstede & Gert Jan Hofstede

The revolutionary study of how the place where we grew up shapes the way we think, feel, and act-- with new dimensions and perspectives

Based on research conducted in more than seventy countries over a forty-year...


Appreciative Inquiry for Collaborative Solutions: 21 Strength-Based Workshops

by Robyn Stratton-Berkessel

Appreciative Inquiry for Collaborative Solutions:

21 Strength-Based Workshops

Appreciative Inquiry (AI) offers consultants, change agents, and training professionals a powerful, life-centric approach to leading...


Renewal Coaching Workbook

by Douglas B. Reeves & Elle Allison

Renewal Coaching Workbook

In their groundbreaking book, Renewal Coaching, Douglas Reeves and Elle Allison offered coaches, managers, teachers, and consultants a research-based, sustainable approach to individual...


Talent Management Systems: Best Practices in Technology Solutions for Recruitment, Retention and Workforce Planning

by Allan Schweyer

Talent Management Systems addresses the transformation Web-based technologies have brought to workforce acquisition and management. It examines proven and leading-edge best practices, and what tactics and strategies...


Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams

by Craig E. Runde & Tim A. Flanagan

A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict....


Public Speaking for Dummies

by Malcolm Kushner

Tried-and-true tips for dazzling your audience

Conquer your public speaking jitters and deliver a dynamite speech

Anxious about public speaking? Have no fear! Use this friendly guide as your personal arsenal of...


Managing the Millennials: Discover the Core Competencies for Managing Today's Workforce

by Chip Espinoza, Mick Ukleja & Craig Rusch

A valuable tool for anyone who wants to effectively manage and motivate twenty-something workers

Many books are being published on how to manage employees of the "millennial" generation, but the solutions offered...


Fortify Your Sales Force: Leading and Training Exceptional Teams

by Renie McClay

How can organizations provide the right sales training to the right sales people at the right time? This book is filled with a diverse collection of case studies from top companies and provides a practical road...


Perfect Phrases for Writing Company Announcements: Hundreds of Ready-to-Use Phrases for Powerful Internal and External Communications

by Linda Eve Diamond

The Right Phrase for Every Situation . . . Every Time!

Clearly crafted company announcements-both internal and external-are critically important for your company's day-to-day operations.

Perfect Phrases for...


The Power of Inclusion: Unlock the Potential and Productivity of Your Workforce

by Judith L. Turnock, Michael C. Hyter & James M. Kilts

There is an enormous amount of wasted potential within organizations today because most do not adequately tap in to the wealth of human capital available to them. Most organizations believe that they are meritocracies,...


Learning in 3D: Adding a New Dimension to Enterprise Learning and Collaboration

by Karl M. Kapp & Tony O'Driscoll

This book offers an ideal resource for those responsible for teaching the next generation of learning on the Internet. It describes how learning needs to be adapted to 3D environments and includes the tools...


Perfect Phrases for Writing Employee Surveys: Hundreds of Ready-to-Use Phrases to Help You Create Surveys Your Employees Answer Honestly, Complete

by John Kador & Katherine Armstrong

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Generating honest, no-nonsense feedback through well-written surveys is the first step to dramatically increasing employee engagement, commitment, loyalty-and...


Handbook of Improving Performance in the Workplace, The Handbook of Selecting and Implementing Performance Interventions

by Ryan Watkins & Doug Leigh

There is a need for a standard reference for instructional design professionals. Sponsored by ISPI, Volume One of the Handbook of Training and Improving Performance presents multi-disciplinary knowledge, standard...


Coaching

by James Flaherty

Coaching: Evoking Excellence in Others is an insightful, thought-provoking guide that dissects the art and science of coaching.

Beginning with theories, concepts and models, the book moves on to consider rigorous...


White Space Revisited: Creating Value through Process

by Geary A. Rummler, Alan Ramias & Richard A. Rummler

When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first...


The 2010 Pfeiffer Annual: Consulting

by Elaine Biech

This handy resource is a ready-made toolkit of ideas, methods, techniques, and models that assist and support your work as an internal or external organizational consultant. The Annual addresses the broad range...


Handbook of Improving Performance in the Workplace, Measurement and Evaluation

by James L. Moseley & Joan C. Dessinger

This cross-disciplinary, international Handbook brings together best-in-field research and practice to provide an up-to-date summary of the leading ideas in performance measurement, theory, and practice. This...


Training Fundamentals: Pfeiffer Essential Guides to Training Basics

by Janis Fisher Chan

Training Fundamentals is a no-nonsense, practical overview of training, filled with useful information, best practices, and proven strategies to help both new and experienced trainers develop their skills and...


Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent

by Marshall Goldsmith & Louis Carter

Comprehensive in scope, this book features more than 15 case studies and dozens of competency models, tools, instruments, and training material from the world's best global talent management systems and campaigns...