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Coaching

by James Flaherty

Coaching: Evoking Excellence in Others is an insightful, thought-provoking guide that dissects the art and science of coaching.

Beginning with theories, concepts and models, the book moves on to consider rigorous...


White Space Revisited: Creating Value through Process

by Geary A. Rummler, Alan Ramias & Richard A. Rummler

When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first...


The 2010 Pfeiffer Annual: Consulting

by Elaine Biech

This handy resource is a ready-made toolkit of ideas, methods, techniques, and models that assist and support your work as an internal or external organizational consultant. The Annual addresses the broad range...


Handbook of Improving Performance in the Workplace, Measurement and Evaluation

by James L. Moseley & Joan C. Dessinger

This cross-disciplinary, international Handbook brings together best-in-field research and practice to provide an up-to-date summary of the leading ideas in performance measurement, theory, and practice. This...


Training Fundamentals: Pfeiffer Essential Guides to Training Basics

by Janis Fisher Chan

Training Fundamentals is a no-nonsense, practical overview of training, filled with useful information, best practices, and proven strategies to help both new and experienced trainers develop their skills and...


Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent

by Marshall Goldsmith & Louis Carter

Comprehensive in scope, this book features more than 15 case studies and dozens of competency models, tools, instruments, and training material from the world's best global talent management systems and campaigns...


The Talent Edge: A Behavioral Approach to Hiring, Developing, and Keeping Top Performers

by David S. Cohen

A practical step-by-step approach to hiring the right person.

Every hiring manager knows that the traditional hiring and interviewing process is a poor tool for predicting organizational fit and future on-the-job...


Coaching Corporate MVPs: Challenging and Developing High-Potential Employees

by Margaret Butteriss

"Coaching Corporate MVPs provides a very effective guide for developing this small group of high-impact performers within an organization. It makes a compelling case for a customized approach with coaching at...


The 2010 Pfeiffer Annual: Training

by Elaine Biech

This volume of the popular Pfeiffer Annuals series offers unique activities, articles, and an instrument from experts and practitioners in the field of managerial training. It addresses the design, delivery,...


Re-Engage: How America's Best Places to Work Inspire Extra Effort in Extraordinary Times

by Leigh Branham

WHY SHOULD I WORRY ABOUT KEEPING WORKERS HAPPY IN A TIME OF RISING UNEMPLOYMENT?

Because you can't afford not to. In an eye-opening survey of 10,000 employers in 43 states, the Best Places to Work are not only...


Handbook of Improving Performance in the Workplace, Instructional Design and Training Delivery

by Kenneth Silber & Wellesley R. Foshay

There is a need for a standard reference for instructional design professionals. Sponsored by ISPI, Volume One of the Handbook of Training and Improving Performance presents multi-disciplinary knowledge, standard...


Management Teams

by R Meredith Meredith Belbin

• Benefit from Belbin's own experience of putting the Team Roles method into practice

• Succinct and practical information to enable managers to make a real difference in the workplace

• Real-life case...


The Little Book of Safe Money: How to Conquer Killer Markets, Con Artists, and Yourself

by Jason Zweig

One of today's most influential financial commentators offers his advice on keeping your money safe in an uncertain world

The Little Book of Safe Money acts as a guide for those trying to make their way through...


The Dynamics of Managing Diversity

by Gill Kirton & Anne-Marie Greene

For anyone looking to develop a career in HR or business management, understanding the contexts, policies and practices for developing a sustainable and high performing, diverse workforce is a must.

The Dynamics...


Organizational Intelligence: A Guide to Understanding the Business of Your Organization for HR, Training, and Performance Consulting

by Kenneth Silber & Lynn Kearny

Essential resources for training and HR professionals

Kenneth H. Silber and Lynn Kearny

Organizational Intelligence

A Guide to Understanding the business of your organization for HR, Training, and Performance Consulting...


Y-Size Your Business: How Gen y Employees Can Save You Money and Grow Your Business

by Jason Ryan Dorsey

In today's economy, maximizing the performance of every employee is critical to business survival and growth. Gen Y—sometimes called Millennials—provides an enticing opportunity for employers to increase...


Conflict Resolution at Work for Dummies

by Vivian Scott

A practical workplace guide to handling conflict effectively

Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution...


The Loudest Duck: Moving Beyond Diversity while Embracing Differences to Achieve Success at Work

by Laura A. Liswood

Written in an accessible style, The Loudest Duck is a business fable that offers an alternate view of a multicultural workplace through the use of practical stories and cultural anecdotes. For instance, the...


PHR / SPHR Professional in Human Resources Certification Study Guide: Professional in Human Resources Certification Study Guide

by Anne Bogardus

More than 80,000 HR professionals having earned the Senior Professional in Human Resources (SPHR) or Professional in Human Resources (PHR) certification, and another 20,000 are expected to take the exam in 2009....


Snakes in Suits: When Psychopaths Go to Work

by Paul Babiak, Dr. Paul Babiak, Dr. Robert D. Hare & Robert D. Hare

Let's say you're about to hire somebody for a position in your company. Your corporation wants someone who's fearless, charismatic, and full of new ideas. Candidate X is charming, smart, and has all the right...