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Training That Delivers Results: Instructional Design That Aligns with Business Goals

by Dick Handshaw

Instructional designers and other training professionals are often stuck in order-taking roles. The company wants training on a specific topic--business writing, behavioral interviewing, customer service--and...


The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work: A Complete Guide for Managers, Supervisors, and Co-Workers

by Margaret R Kohut

"According to the Occupational Safety and Health Administration (OSHA), more than two million workers in the United States alone are victims of workplace violence each year, leading to millions of dollars lost...


A Field Guide for Organisation Development: Taking Theory into Practice

by Ed Griffin, Mike Alsop & Martin Saville

Through contributions from leading organisation development practitioners with unparalleled experience, A Field Guide for Organisation Development answers four questions: What is OD and why does it matter? Where...


Using Experience to Develop Leadership Talent: How Organizations Leverage On-the-Job Development

by Cynthia D. McCauley & Morgan W. McCall

How organizations can effectively put experience at the center of the development process

Research increasingly and conclusively shows that effective leaders continue to learn, grow, and change throughout their...


Evaluating Human Capital Projects: Improve, Prove, Predict

by Jane Massy & Jeremy Harrison

How can we be sure that all those projects, programmes and activities that depend for their quality, efficiency and effectiveness on people's performance have met their objectives?

How can we improve the ways...


Managing Talent: Recruiting, Retaining, and Getting the Most from Talented People

by Marion Devine, Michel Syrett & The Economist

Survey after survey confirms how the success of businesses has become increasingly dependent on the ability and skills of their staff. And because talented workers are in short supply, the hunt for people of...


The Managers Quest: Managing to Make a Difference

by Dr. S. Brett Savage & Ian Critchley

Research at Harvard University that started over forty years ago, and continued by the authors to the present, has consistently shown sound business practices that offer the greatest opportunities to businesses...


Generational Diversity at Work: New Research Perspectives

by Emma Parry

Over the past decade much attention has been paid to the apparent differences in consumption preferences or workplace attitudes and behaviours across generations. Within Western economies such as the USA, UK...


Child Man: The Selfless Narcissist

by Ashok Malhotra

There is a part of us which neither listens to the voice of reason nor submit easily to social/moral conventions. Like a child, it relentlessly pursues whatever catches its fancy and keeps playing with fire....


How-To-Hire Handbook for Small Business Owners

by Andrea M Hill

One of the most challenging aspects of any business is the hiring, training, and fostering of employees. The How-to-Hire-Handbook for Small Business Owners will walk you through the process, from planning through...


The Employer's Handbook 2014-15: An Essential Guide to Employment Law, Personnel Policies and Procedures

by Barry Cushway

The Employer's Handbook has established itself as a source of reliable, unambiguous guidance for all small- to medium-sized employers, clearly identifying the legal essentials and best-practice guidelines for...


The Climate of Workplace Relations (Routledge Revivals)

by Ali Dastmalchian & Paul Blyton

First published in 1991, this book investigates not only the processes of industrial relations themselves but also the climate in which they work. As well as studying union behaviour, it views the topic from...


Employee Assistance Programs in South Africa

by R Paul Maiden

Employee Assistance Programs (EAPs) are a relatively new development in South Africa, having emerged in the 1980s, and this groundbreaking book provides a comprehensive overview of these EAPs in South Africa....


Human Resource Management in the Hospitality and Tourism Industry

by Michael Riley

This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives:...


Employment in Community Psychology: The Diversity of Opportunity

by Joseph R Ferrari & Clifford R O'Donnell

Discover the first book on employment opportunities in community psychology!Employment in Community Psychology: The Diversity of Opportunity is the first psychology career reference book for undergraduate psychology...


Workplace Bullying in India

by Premilla D'Cruz

Workplace bullying, a pattern of persistent and targeted emotional abuse within the context of an evolving unequal interpersonal relationship, has so far not received academic attention in India. This book explores...


Bridge Employment: A Research Handbook

by Carlos-María|Topa, Gabriela Alcover & Emma Parry

With the long-term trend toward earlier retirement slowing, and the majority of older workers remaining in employment up to and beyond statutory retirement age, it is increasingly important that we understand...


The Ntl Handbook of Organization Development and Change: Principles, Practices, and Perspectives

by Brenda B. Jones & Michael Brazzel

The NTL Handbook of Organization Development and Change, Second Edition

The NTL Handbook of Organization Development and Change is a vital tool for anyone who wants to know how to effectively bring about meaningful...


365 Answers About Human Resources for the Small Business Owner: What Every Manager Needs to Know About Work Place Law

by Mary Holihan

"Finally there is a complete and up to date resource for the small business owner. Tired of high legal and consulting fees? This new book is your answer. Detailed are over 300 common questions employers have...


Reward Management

by Michael Rose

Reward Management is a practical guide to understanding and implementing really effective reward strategies in your organization. Tailored to the needs of practitioners it uses a combination of practical tools,...