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Organization Development: A Process of Learning and Changing

by W. Warner Burke & Debra A. Noumair

Master the modern discipline of Organizational Development (OD), and use it to plan and drive effective change. Organization Development, Third Edition is today's complete overview of the OD discipline for...


Skilled Migration, Expectation and Reality: Chinese Professionals and the Global Labour Market

by Ying Lu, Ramanie Samaratunge & Charmine E.J. Härtel

In Skilled Migration, Expectation and Reality the authors offer the findings of their research into the acculturation and integration issues confronting Professional Chinese Immigrants in the Australian labour...


A Peacock in the Land of Penguins: A Fable about Creativity and Courage

by Warren H. Schmidt, BJ Gallagher & Ken Blanchard

New Edition, Revised and Updated

A Peacock in the Land of Penguins brings new insight to an important topic—workforce diversity. Written in a charming, engaging style, it is a contemporary corporate fable—a...


Mastering Project Human Resource Management: Effectively Organize and Communicate with All Project Stakeholders

by Harjit Singh

Learn powerful communications and stakeholder management techniques that dramatically improve your ability to deliver projects successfully! Unlike other project guides, which address these issues only in passing,...


Smart Policies for Workplace Technologies: Email, Blogs, Cell Phones & More

by Lisa Guerin

Advances in workplace technology bring big benefits in productivity and connectivity, but they come at the cost of legal exposure. Get all the information, advice, and sample language you need to develop clear...


Succession: Mastering the Make-or-Break Process of Leadership Transition

by Noel M. Tichy

An insider's look at how a successful leadership pipeline can make or break a company

Starting out at GE, where he headed up the company's leadership institute and revamped the leadership pipeline under Jack...


Marginal Workers, Marginal Jobs: The Underutilization of American Workers

by Teresa A. Sullivan

Unemployment levels have received a great deal of attention and discussion in recent years. However, another labor category-underemployment-has virtually been ignored. Underutilized or underemployed workers...


Sync or Swim: A Fable About Workplace Communication and Coming Together in a Crisis

by Gary D Chapman, Paul E. White & Harold Myra

BEFORE YOU CAN EVER LEAD CHANGE, YOU MUST FIRST LEARN TO COMMUNICATE EFFECTIVELY.

"Syncor Swim is a quick and easy read with a simple but powerful message for anyone who hopes to effectively manage and lead...


Easy Guide to Health and Safety 2ed

by Phil Hughes & Liz Hughes

Do you need to get to grips with health and safety principles but don't have time to wade through reams of legislation and guidance? Do you need practical step-by-step guidance on health and safety issues for...


Managing People in Sport Organizations: Second Edition: A Strategic Human Resource Management Perspective

by Tracy Taylor, Alison Doherty & Peter McGraw

Managing People in Sport Organizations provides a comprehensive overview of the theory and practice of managing people within a strategic framework. This revised and updated second edition examines a range of...


52 Activities for Successful International Relocation

by Patricia A Cassiday & Donna M. Stringer

Third in a series of very popular activity books for intercultural trainers, this time focusing on international relocation.


Dealing with Disaster: Public Management in Crisis Situations: Public Management in Crisis Situations

by Saundra K. Schneider

Now updated with examples through 2010, this classic study examines the disruptive effects of disasters on patterns of human behavior and the operations of government, and the conditions under which even relatively...


Effective Nonprofit Management: Context and Environment

by Joan E. Pynes

Employees with valuable skills and a sense of their own worth can make their jobs, pay, perks, and career opportunities different from those of their coworkers in subtle and not-so-subtle ways. This book shows...


Emotional Labor and Crisis Response: Working on the Razor's Edge: Working on the Razor's Edge

by Sharon H. Mastracci, Mary E. Guy & Meredith A. Newman

The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful...


Ferghana Valley: The Heart of Central Asia: The Heart of Central Asia

by S. Frederick Starr

This volume offers a comprehensive examination of the process of performance management. It provides a balance between concepts and skills-based exercises. Conceptual understanding is addressed, followed by...


Strategic Uses of Alternative Media: Just the Essentials: Just the Essentials

by Robyn Blakemen

Designed for students and practitioners in the fields of organizational behavior and human resource training and development, this book examines improving organizational communication. Terrence Gargiulo shows...


The Art and Craft of Case Writing

by William Naumes & Margaret J. Naumes

Filled with helpful checklists, charts, and suggestions for further reading, this practical, comprehensive, and multidisciplinary guide takes readers through the entire case-writing process, including skills...


Conducting a Telephone Interview

by Gupta Vaibhav

This book is designed for managers and HR professionals who have to conduct telephone interviews and wish to improve their technique in order to get the most out of the recruitment process.


The Manager's Guide to Conducting Interviews

by Walker Stephen W.

If you are new to interviewing or simply want a fresh perspective on how to go through the process of assessing candidates, this is a perfect guide for you.


The Adult Learner: The definitive classic in adult education and human resource development

by Malcolm S. Knowles, Elwood F. Holton III & Richard A. Swanson

How do you tailor education to the learning needs of adults? Do they learn differently from children?

How does their life experience inform their learning processes?

These were the questions at the heart of...