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A framework for HR managers and business leaders to identify and extract crucial information to lead their enterprise, business unit, or department to success, this book demonstrates how various measures—with...
CliffsQuickReview course guides cover the essentials of your toughest subjects. Get a firm grip on core concepts and key material, and test your newfound knowledge with review questions.
Whether you're a new...
The world’s economic center of gravity has shifted. Permanently. Do you know what it now takes to succeed?
The global tilt is nothing less than an irreversible shift of economic power—jobs, wealth,...
Leadership lessons from the iconic brand you can use to drive Disney-style success
In helping Walt Disney create “The Happiest Place on Earth,” Van France and his team started a business revolution in 1955...
The Winning Bid is an easy-to-read practical guide which will teach the reader how to think like a professional bid manager. It gives essential advice on, amongst other things: PQQs and bid readiness, GIVE analysis,...
Studying for exams, working in teams, writing detailed yet succinct reports and importantly time management aren't second nature to most, so this book provides clear guidance and will be an essential tool for...
A smart and witty take on strategy . . . an essential business topic
Every day, millions of professionals around the world discuss strategy, and they assume that everyone else in the room defines "strategy" the...
Changemaking takes a fresh look at managing change. Focusing on tactics rather than strategy, the book is for those who carry out the practical day-to-day work of supporting and sustaining change. It focuses...
The bestselling customer service management book-updated with fresh examples, new tools, and the latest, cutting-edge ideas.
With innovation fast becoming omnipresent and part of strategic matters, there is a growing need to understand how to jumpstart the innovation process. This book introduces the concept of "e-co-innovation,"...
Ed Whitacre is credited with taking over the corporate reins at General Motors (GM) when the automotive manufacturer was on the brink of bankruptcy during 2009 and turned the company around in magnificent fashion....
Mergers and acquisitions remain one of the most common forms of growth, yet they present considerable challenges for the companies and management involved. The effects on stakeholders, including shareholders,...
This volume comprises three works originally published separately as Shop Management (1903), The Principles of Scientific Management (1911) and Testimony Before the Special House Committee (1912). Taylor aimed...
Topical and taking a bold stance in the contentious debate surrounding performance in the public sector, this new edition shows readers how performance thinking has a substantial impact on the management of...
Of the many books written about leadership, few move beyond conventional accounts of theory, or truly scrutinise the leadership agenda. However, this exciting book sets a new agenda for the interpretation of...
This book presents a challenge to feminist perspectives that see the glass ceiling as the exclusive domain of women's careers and work life. The authors address existing debates and extend them to include original...
This revealing book is about software development, the developers themselves, and how their work is organized and managed. The latest original research from Australia, Europe, and the UK is used to examine the...
A guide to buying a company, from initial strategy to successful deal.
In this volume, M. Afzalur Rahim gathers ten contributions covering a diverse range of topics. These include Type III error in medical decision making, a theoretical model of social intelligence, a structural...
Examining situational complexity is a vital part of social and behavioral science research. This engaging text provides an effective process for studying multiple cases--such as sets of teachers, staff development...
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