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Introducing Management

by Bob Johnson

A concise and easy-to-read summary of the principles and practice of management for team leaders and line managers.

Introducing Management defines the scope of the management task and breaks it down to clarify...


Knowledge Management - A Blueprint for Delivery

by Tom Knight & Trevor Howes

We are now in the 'third wave' of Knowledge Management - the first was focused on the potential of new technology, while the second focused on the nature of knowledge and how people 'know' and learn. The focus...


Leadership for Follower Commitment

by David Cooper

This text challenges management to adopt an approach that is conducive to improved employer/employee relations, and that will enhance the organizations ability to learn and compete within a knowledge-based economy....


Managing Airports

by Anne Graham

Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, Managing Airports, second edition, provides an innovative insight into the processes...


Managing Customer Service Super Series

by Institut Institute of Leadership & Mana

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in...


Organizing and Delegating Super Series

by Institut Institute of Leadership & Mana

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in...


1501 Ways to Reward Employees

by Bob Nelson

Today more than ever, businesses need fresh ideas to nurture talent and retain employees—enter 1,501 Ways to Reward Employees, thoroughly revised, updated, and even more chockablock with ideas than 1,001 Ways...


Assessing Organizational Communication: Strategic Communication Audits

by Cal W. Downs & Allyson D. Adrian

This essential guide offers a detailed framework for assessing communication processes within an organization and using the results to develop improved organizational strategies. Presented in clear, accessible...


Coaching Relationships

by Erik de Haan

Rather than focus on the actions of the coach, this handbook places relationships-to one's self and to others-at the heart of the coaching activity. Beginning with an explanation of relational coaching, including...


Plan to Succeed: A Guide to Strategic Planning

by Steven C. Stryker

This book is an accessible guide to developing and implementing a strategic plan. It offers practical advice on all stages of strategic planning, from formulating goals, to implementing the plan, to measuring...


Early Development and Leadership

by Susan E. Murphy & Rebecca Reichard

Today we often look to our leaders in business, government, or the social sector, to make effective decisions in a complex world. Whether they are asked what steps to take to improve competitiveness in a global...


Managing People for the First Time: Simple Ideas for Leading Your Team

by Infinite Ideas

Have you just been promoted and are now responsible for staff for the very first time? Does the thought of managing your colleagues and friends worry you? How will you deal with conflict? How will you give praise...


Creating Value: Successful Business Strategies

by Shiv Sahai Mathur, Shiv Mathur & Alfred Kenyon

'Creating Value through Business Strategy' is the new edition of 'Creating Value: Shaping Tomorrow's Business', winner of the MCA price for best management in 1997.

This new edition provides constructive guidelines...


Innovating at the Edge

by Tim Jones

All organizations who are looking to improve performance through embracing new ideas, work in new ways, create new products and services, challenge the status quo or redefine their existing business environment...


Strategic Information Management

by Robert D. Galliers & Dorothy E Leidner

'Strategic Information Management' has been completely up-dated to reflect the rapid changes in IT and the business environment since the publication of the second edition. Half of the readings in the book have...


The Business Guide to Sustainability: Practical Strategies and Tools for Organizations

by Darcy Hitchcock & Marsha Willard

Winner of Choice Magazine - Outstanding Academic Titles for 2007 Sustainability promises both reduced environmental impacts and real cash savings for any organization - be it a business, non-profit/NGO or government...


The Civil Corporation

by Simon Zadek

The Civil Corporation is top draw reading for business professionals, management students and academics, activists and public servants. It goes to the heart of the issue of business in society, cutting through...


Assessing Business Excellence

by Les Porter & Steve Tanner

Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing...


International Project Management

by Bennet Lientz & Kathryn Rea

'International Project Management' provides specific guidelines for achieving greater project success. It is the result of 15 years of work on international projects by the authors across various project areas...


Managing Information

by David A A Wilson

'Managing Information' describes how successful organizations make best use of information and knowledge - the key resources in business. It explains why information technology is essential for the management...