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McGraw-Hill's Conquering GMAT Verbal and Writing

by Doug Pierce

  • Hundreds of U.S. graduate business programs require the GMAT for admission
  • GMAT testing centers can be found in 100 countries catering to the more than 90,000 international students who take the exam


Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

by Leonard L. Berry & Kent D. Seltman

Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees....


Leading Global Projects

by William Youngdahl & Robert T. T. Moran

This book is a must-read for anyone responsible for projects and initiatives that span functional and geographical divides. Authors Moran and Youngdahl bring extensive experience and learning from industry practice...


Total Relationship Marketing

by Evert Gummesson

This third edition of Total Relationship Marketing confirms it as a classic text on the subject of relationship marketing and CRM, areas which have become accepted - and debated - parts of marketing but are...


Managing IT Projects For Business Change: From risk to success

by Jeff Morgan & Chris Dale

This book will empower experienced project managers and their business counterparts to understand and manage the risks of challenging business change projects. Providing principles and guidance, it shows project...


Ending the Management Illusion: How to Drive Business Results Using the Principles of Behavioral Finance

by Hersh Shefrin

The bestselling author of Beyond Greed and Fear puts behavioral concepts into corporate practice

Psychologically smart companies manage both the pluses and minuses of human psychology through well-structured...


Evaluating Information Systems

by Zahir Irani & Peter Love

The adoption of Information Technology (IT) and Information Systems (IS) represents significant financial investments, with alternative perspectives to the evaluation domain coming from both the public and private...


Here Comes Everybody: The Power of Organizing Without Organizations

by Clay Shirky

Read Clay Shirky's posts on the Penguin Blog.

A revelatory examination of how the wildfirelike spread of new forms of social interaction enabled by technology is changing the way humans form groups and exist...


BIG Ideas to BIG Results: Remake and Recharge Your Company, Fast

by Michael T. Kanazawa

This is the eBook version of the printed book.

A No-Nonsense, Step-by-Step, Results-Driven Approach to Driving Business Transformation and Breakthrough Performance

Why do most corporations fail to achieve breakthrough...


Positively Responsible

by Erik Bichard

Surveys and polls show consistently that most of us, including those in business, already know that the natural and social life support systems of the world are in trouble but that little is being done about...


Managing Difficult Projects

by Andre Costin

Managing Difficult Projects pulls together the principles and practice of project management and presents useful diagnostic approaches, tools and structures in a clear and practical way.

The book focuses on...


Management by Process

by John Jeston & Johan Nelis

Business Processes are one of the critical drivers for any organisation in realizing their organizational strategic objectives. This means that management must constantly review and realign organizational processes...


Delegating Work: Expert Solutions to Everyday Challenges

by Harvard Press

Is your in-box always full? Are you constantly working overtime on tasks that "only you" can do? If so, you could benefit from delegating some of your workload. This volume shows you how to:

· Identify which...


Four Secrets to Liking Your Work: You May Not Need to Quit to Get the Job You Want

by Edward G. Muzio

This is the eBook version of the printed book.

Stop dreading Monday morning! Wherever you work, whatever you do, you can make your work life more fulfilling, more joyful...and it starts right here, right now,...


CIM Revision Card: Marketing in Practice

by Marketing Knowledge

Designed specifically with revision in mind, the CIM Revision Cards provide concise, yet fundamental information to assist students in passing the CIM exams as easily as possible. A clear, carefully structured...


Statistics for Business

by Derek Waller

Statistical analysis is essential to business decision-making and management, but the underlying theory of data collection, organization and analysis is one of the most challenging topics for business students...


God Is a Salesman: Learn from the Master

by Mark Stevens

Laced with anecdotes based on the experiences of the author and the many others he has known, loved, mentored, coached, and partnered with, GOD IS A SALESMAN shows us how to translate powerful lessons from God...


Strategy, Structure, and Control of Multinational Enterprises in International Business Environments

by Atilla Kibar

Table of Content List of FiguresII 1Introduction1 1.1Context1 1.2Focus1 1.3Globalisation2 2Environment3 2.1Internal Environment4 2.1.1S.W.O.T.-Analysis4 2.2External Environment4 2.2.1P.E.S.T.-Analysis4 2.2.2Porter's...


Italian/English Business Correspondence

by Vincent Edwards & Gianfranca Gessa Shepheard

Italian/English Business Correspondence is a handy reference and learning text for all who use written Italian. 80 written communications are simply presented covering memos, letters, faxes and resumes. The...


It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks

by Howard Behar

During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the...