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The Blame Game: How the Hidden Rules of Credit and Blame Determine Our Success or Failure

by Ben Dattner & Darren Dahl

FROM HIS YEARS OF EXPERIENCE CONSULTING to leading companies, psychologist Ben Dattner has discovered that at the root of the worst problems we confront at work is the skewed allocation of blame and credit....


Facilitator's Guide to Participatory Decision-Making

by Sam Kaner, Lenny Lind & Catherine Toldi

"The best book on collaboration ever written!"

—Diane Flannery, founding CEO, Juma Ventures

And now this classic book is even better—much better. Completely revised and updated, the second edition is loaded...


Influencing Powerful People : Engage and Command the Attention of the Decision-Makers to Get What You Need to Succeed: Engage and Command the Attentio

by Dirk Schlimm

Influence the Influencers in Your Life

"I've known Dirk Schlimm for years, and observed with admiration his ability to work effectively with powerful people while sustaining his own core values. His topic is...


Managers, Can You Hear Me Now?: Hard-Hitting Lessons on How to Get Real Results

by Denny F. Strigl & Frank Swiatek

The former head of Verizon is talking.

Can you afford not to hear what he has to say?

"This is an essential read for every manager’s, or aspiring manager's, success for one simple reason: it is all authentic...


Game Frame: Using Games as a Strategy for Success

by Aaron Dignan

Ever wonder why teens can spend entire weekends playing video games but struggle with just one hour of homework? Why we’re addicted to certain websites and steal glances at our smartphones under the dinner...


Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam

by Katrina Pugh

Using knowledge that an organization already has is one of the great management ideas of the last fifteen years. Putting Knowledge to Work provides external consultants, internal facilitators, and leaders with...


Win: The Key Principles to Take Your Business from Ordinary to Extraordinary

by Frank I. Luntz

From the New York Times bestselling author and top pollster Dr. Frank Luntz comes an unprecedented examination of communication excellence and how top performers win in all areas of human endeavor by utilizing...


Business Literacy Survival Guide for HR Professionals

by Regan W. Garey

Arguing that business literacy is relevant to the HR professional, this reference addresses concerns that individuals in HR positions are being overlooked in terms of corporate decision making and explains...


From Hello to Goodbye: Proactive Tips for Maintaining Positive Employee Relations

by Christine V. V. Walters

Evaluating an entire employment relationship in reverse—from departure through hire—this unique manual informs and guides HR professionals and managers in establishing and developing a good rapport with employees....


Harvard Business Review on Increasing Customer Loyalty

by Harvard Review

How do you keep your customers coming back-and get them to bring others?

If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is...


Jumping the S-Curve: How to Beat the Growth Cycle, Get on Top, and Stay There

by Paul Nunes & Tim Breene

Recently, bestselling management books have focused on providing a recipe for greatness. Others have sought to unlock the secrets of long-term success. But a detailed analysis at the intersection of the two,...


HBR's 10 Must Reads on Change Management (including featured article "Leading Change," by John P. Kotter)

by Harvard Review

Most company's change initiatives fail. Yours don't have to.

If you read nothing else on change, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most...


Harvard Business Review on Finding & Keeping the Best People

by Harvard Review

Is your company's top talent jumping ship as good replacements become harder to get?

If you need the best practices and ideas for winning the race for talent--but don't have time to find them--this book is for...


Harvard Business Review on Making Smart Decisions

by Harvard Review

Why do bad decisions happen to good managers?

If you need the best practices and ideas for smart decision making--but don't have time to find them--this book is for you. Here are 10 inspiring and useful

perspectives,...


Harvard Business Review on Communicating Effectively

by Harvard Review

Customize your delivery for maximum persuasive power.

If you need the best practices and ideas for communicating effectively--but don't have time to find them--this book is for you. Here are 10 inspiring and...


Harvard Business Review on Aligning Technology with Strategy

by Harvard Review

Most companies waste billions of dollars on technology. Don't be one of them.

If you need the best practices and ideas for unleashing technology's strategic potential--but don't have time to find them--this book...


Management Reset: Organizing for Sustainable Effectiveness

by Edward E. , III Lawler, Christopher G. Worley & David Creelman

Provocative new management principles and practices that create effective organizations for shareholders and society

Management experts Lawler and Worley have developed a set of management principles that enable...


Not for Free: Revenue Strategies for a New World

by Saul Berman

It used to be only dotcom start-ups lacked workable business models. But now the ubiquity of cheap communications and computing is deeply wounding business models across the board. Combined with rapidly changing...


Reversing the Slide: A Strategic Guide to Turnarounds and Corporate Renewal

by James B. Shein

A just-in-time guide for revamping distressed companies

Drawn from the author's decades of experience advising, purchasing, and reviving distressed companies across industries, geographies, and sizes, Reversing...


The Sports Management Toolkit

by Paul Emery

The Sports Management Toolkit is a practical guide to the most important management tools and techniques available to those working in the sport and leisure industries. Designed to bridge the gap between the...