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Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution

by David Hamme

DRIVE SUSTAINABILITY AND GROWTH WITH A PROCESS FOCUSED ENTERPRISE

You can execute a world-class business improvement plan, but if its effects don't reach the customer--is it really of value?

In this groundbreaking...


Becoming Your Best: The 12 Principles of Highly Successful Leaders

by Steve Shallenberger

12 guiding principles for achieving success with honor and integrity in business and life

Becoming Your Best includes inspiring and instructive business stories as well as a great deal of practical advice. The...


Collaboration Strategy: How to Get What You Want from Employees, Suppliers and Business Partners

by Michael Goold & Felix Barber

Current strategy thinking focuses on what to do, not how to motivate employees, suppliers and business partners to do it. Whether working with employees or with external suppliers, companies are increasingly...


The Resource Management and Capacity Planning Handbook: A Guide to Maximizing the Value of Your Limited People Resources

by Jerry Manas

THE DEFINITIVE GUIDE TO MAXIMIZING LIMITED RESOURCES TO INNOVATE AND GROW

Trying to accomplish too much with too few resources has become almost customary in business today. More often than not, though, all...


Modularity in design

by Anna Cabigiosu

This book addresses the organizational and performance implications that modularity has through a review of the managerial and engineering literature. The first chapter introduces the definitions and measures...


Why Motivating People Doesn't Work . . . and What Does: The New Science of Leading, Energizing, and Engaging

by Susan Fowler

Top leadership researcher, consultant, and coach Susan Fowler says stop trying to motivate people! It’s frustrating for everyone involved and it just doesn’t work. You can’t motivate people—they are...


The small BIG: small changes that spark big influence

by Steve J. Martin, Noah Goldstein & Robert Cialdini

At some point today you will have to influence or persuade someone - your boss, a co-worker, a customer, client, spouse, your kids, or even your friends. What is the smallest change you can make to your request,...


Smartcuts

by Shane Snow

Serial entrepreneur and journalist Shane Snow delves into the reasons why some people and some organizations are able to achieve incredible things in implausibly short time frames, showing how each of us can...


Making Conflict Work: Harnessing the Power of Disagreement

by Peter T. Coleman & Robert Ferguson

A provocative guide to navigating conflict in the workplace by assessing power dynamics and adapting your tactics accordingly.


Methodological School of Management

by V. B. Khristenko, A. G. Reus & A. P. Zinchenko

A comprehensive guide for business people, government administrators and specialists in management methodology, Methodological School of Management details the original and applied thinking, methods and approaches...


The 27 Challenges Managers Face: Step-By-Step Solutions to (Nearly) All of Your Management Problems

by Bruce Tulgan

For more than twenty years, management expert Bruce Tulgan has been asking, “What are the most difficult challenges you face when it comes to managing people?”

Regardless of industry or job title, managers...


Agile Innovation: The Revolutionary Approach to Accelerate Success, Inspire Engagement, and Ignite Creativity

by Langdon Morris, Moses Ma & Po Chi Wu

Find your company's unique innovation style, and nurture it into a powerful competitive advantage

Praised by business leaders worldwide, Agile Innovation is the authoritative guide to survival and success in...


Security Leader Insights for Risk Management: Lessons and Strategies from Leading Security Professionals

by Richard Chase

How do you, as a busy security executive or manager, stay current with evolving issues, familiarize yourself with the successful practices of your peers, and transfer this information to build a knowledgeable,...


Ruthless Execution: How Business Leaders Manage Through Turbulent Times

by Amir Hartman & Craig LeGrande

Today's business leaders are confronted with a variety of obstacles that threaten their very survival. To survive and thrive, the modern manager must know how to lead through adversity while preparing their...


Finance for Nonfinancial Managers, Second Edition (Briefcase Books Series)

by Gene Siciliano

AN INTRODUCTION TO FINANCIAL REPORTS--WITH NEW TACTICS FOR BUDGETING AND PINPOINTING KEY FINANCIAL AREAS

Financial decisions impact virtually every area of your company. As a manager, it's up to you to understand...


Catching Lightning in a Bottle: How Merrill Lynch Revolutionized the Financial World

by Winthrop H. Smith

The fascinating story behind the company that revolutionized the financial world

Catching Lightning in a Bottle traces the complete history of Merrill Lynch and the company's substantial impact on the world of...


Knowledge Management in the Pharmaceutical Industry: Enhancing Research, Development and Manufacturing Performance

by Elisabeth Goodman & John Riddell

Blending the authors' considerable experiences with those of interviewees and with their retrospective and forward-looking perspectives, this volume explains how to apply Knowledge Management in a variety of...


Bridging the Business-Project Divide: Techniques for Reconciling Business-as-Usual and Project Cultures

by John Brinkworth

Bridging the Business-Project Divide is a wonderfully pragmatic book which understands that one of the most natural ways to connect projects and business-as-usual activities is by identifying the needs of both,...


Quick Tips For Managers: Personal Skills: How to  communicate well and be effective at work

by Mike Clayton

Get off to a flying start as a new manager, with the help of this time-saving ebook. Each chapter can be read in five minutes or less (ideal for reading in your coffee break or on the train) yet the tips you’ll...


The Secret: What Great Leaders Know and Do

by Mark Miller, Ken Blanchard & John C. Maxwell

10TH ANNIVERSARY EDITION, REVISED AND UPDATED

In this new edition of their classic business fable, Ken Blanchard and Mark Miller get at the heart of what makes a leader successful. Newly promoted but struggling...