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The Ideal Team Player

by Patrick M. Lencioni

In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual,...


How to Thrive and Survive as a Working Woman

by Fiona Elsa Dent & Viki Holton

Have you read all the books out there on getting to the top but find yourself wanting not necessarily tips for achieving a high-flying career, but the tools for creating a fulfilling working life?

Based on new...


Add Value or Stay Home

by Howard E. Hyden

"Outside-In" is a way of thinking. It's not customer service! It's looking at every facet of your business and asking: How does this add value for the customer, from the customer's point of view? Knowing what...


Shakti Leadership: Embracing Feminine and Masculine Power in Business

by Nilima Bhat & Raj Sisodia

Unlocking the Source for True Leadership

Too many people, men and women alike, have bought into a notion of leadership that exclusively emphasizes traditionally “masculine” qualities: hierarchical, militaristic,...


Bringing Value to Healthcare: Practical Steps for Getting to a Market-Based Model

by Rita E. Numerof & Michael Abrams

The healthcare sector is on the cusp of sweeping disruption. The hallmarks of the old system-pricing that's disconnected from outcomes and incentives for treating sickness rather than maintaining health-are...


Gender Balance

by Marie-Christine Mahéas & Margaret Milan

Maybe you're skeptical about what men have to gain from greater gender balance. Maybe you're reticent to speak up about a sensitive subject. Perhaps you're wondering how to get more men to join the gender balance...


Strategic Reframing

Break Through to Yes: Unlocking the Possible within a Culture of Collaboration

by David B Savage

The traditional hierarchy of business leadership is being proven more and more each year to be unsustainable.

In an economy where innovation is king, companies find it much more difficult to create competitive...


Measuring the Value of the Supply Chain: Linking Financial Performance and Supply Chain Decisions

by Enrico Camerinelli

In a company ecosystem the supply chain manager is tasked with duties and objectives primarily aimed at controlling and reducing costs, while optimizing the material flows. Yet, in many organizations, common...


Dynamic Supply Chain Alignment: A New Business Model for Peak Performance in Enterprise Supply Chains Across All Geographies

by John Gattorna

Just like the world financial system, but for different reasons, 21st-century corporations need a new business model for their enterprise supply chains. The old conventions no longer work in this new world of...


Electronic Performance Support: Using Digital Technology to Enhance Human Ability

by Paul van Schaik & Philip Barker

Despite ubiquitous powerful technologies such as networked computers, global positioning systems, and cell phones; human failures in decision-making and performance continue to have disastrous consequences....


New Demographics New Workspace: Office Design for the Changing Workforce

by Jeremy Myerson & Jo-Anne Bichard

Offices shape the lives of millions of people. How we plan, design and equip them says a great deal about the culture of organisations, the mentality of managers and the motivations of staff. But getting the...


Under New Management: How Leading Organizations Are Upending Business as Usual

by David Burkus

This provocative business management book profiles highly successful companies that are experimenting with new strategies and tactics to better engage their employees and customers. The strategies may seem counterintuitive...


The 100: Building Blocks for Business Leadership

by Tom Salonek

More than half of all small businesses fail within the first five years. Starting and running a small business is hard work, and many entrepreneurs feel they must do whatever it takes to succeed, at the expense...


The 10 Laws of Trust: Building the Bonds That Make a Business Great

by David A. Kaplan, Joel PETERSON & Stephen M.R. Covey

In The 10 Laws of Trust, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one...


Humble Consulting: How to Provide Real Help Faster

by Edgar H. Schein

Consulting in Complex and Changing Times

Organizations face challenges today that are too messy and complicated for consultants to simply play doctor: run a few tests, offer a neat diagnosis of the “problem,”...


Just-in-Time Logistics

by Kee-hung Lai & T.C.E. Cheng

The enduring repercussions of the Asian financial crisis in 1997, the worsening global economy following the burst of the dotcom bubbles in 2001, the financial tsunami in 2008, and the incessant rise in customer...


Cultural Differences and Improving Performance: How Values and Beliefs Influence Organizational Performance

by Bryan Hopkins

One of the most significant and yet largely overlooked factors influencing performance and workplace problem solving in many large organizations is that of national culture. Managers, and the organizations for...


Labour and Management Co-operation: Workplace Partnership in UK Financial Services

by Stewart Johnstone

Over the last decade, the notion of labour-management cooperation and partnership has been central to debates around the future of employee representation. In this insightful analysis of the partnership process...


Gower Handbook of Internal Communication

by Marc Wright

A comprehensive guide to managing communication within organizations, the Handbook recognises Internal Communication's continued growth as a management discipline. It is aimed at leaders who want insight into...