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A framework for achieving superior rates of organic growth
Achieving superior growth through innovation is a top strategic priority for all companies. Yet most management teams struggle to reach their firm’s...
The role of leadership within a team today requires knowledge of the jungle, the systematic core functions of the tribe, and identification of vested partners who share the same belief in what they have termed...
An exploration of spirituality, values, and sustainability in business
When Jochen Zeitz and Anselm Grün first met onstage as "the manager and the monk," Zeitz was CEO and Chairman of Puma, and Father Grün...
In Motivation, success expert Brian Tracy draws on his decades of experience bringing out the best in others to provide 21 of the fastest, most powerful methods ever discovered for increasing the effectiveness...
Reputation, for a business or a brand, has a value. This is as much an emotional value as a financial one and yet few people have a clear sense of the implications. The term is most commonly used when a sudden...
By 2015, millennials will outnumber boomers in the workplace. This is a must-have toolkit for the new generation of leaders.
A Introducing Practical Guide to how to develop and improve your leadership skills.
The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any...
A framework for HR managers and business leaders to identify and extract crucial information to lead their enterprise, business unit, or department to success, this book demonstrates how various measures—with...
CliffsQuickReview course guides cover the essentials of your toughest subjects. Get a firm grip on core concepts and key material, and test your newfound knowledge with review questions.
Whether you're a new...
A smart and witty take on strategy . . . an essential business topic
Every day, millions of professionals around the world discuss strategy, and they assume that everyone else in the room defines "strategy" the...
Changemaking takes a fresh look at managing change. Focusing on tactics rather than strategy, the book is for those who carry out the practical day-to-day work of supporting and sustaining change. It focuses...
The bestselling customer service management book-updated with fresh examples, new tools, and the latest, cutting-edge ideas.
Ed Whitacre is credited with taking over the corporate reins at General Motors (GM) when the automotive manufacturer was on the brink of bankruptcy during 2009 and turned the company around in magnificent fashion....
Change the way you think about work (and life) by focusing on results—and only results
Why Managing Sucks and How to Fix It shows how the Results-Only Work Environment (ROWE) mindset can make you or your organization...
There is no one rule for business success, no one principle that can help you meet every challenge. The realities of doing business are just too complex. However, there are lots of little rules that can guide...
Whether you’re new to the field or a seasoned executive, this book will give you a firm grasp on what it takes to make an organization perform. It presents the basic principles of management simply, but not...
Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression,...
This is a business book told in a story format for leaders; a Leadership Tale. It takes place in the world of international business where, as a result of an acquisition, two companies merge creating a team:...
How Thomas Edison's system for collaboration can benefit any team
Thomas Edison created multi-billion dollar industries that still exist today. What many people don't realize is that his innovations were generated...