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Unconscious Marketing: 25 Cognitive Biases That Compel Your Customers To Buy (Without Them Knowing)

by Sam Page

How Do People Really Make Decisions?

 

We all like to believe that logic, facts, and common sense play a role in our decision-making processes. But that’s rarely the case. More often than not, we use unconscious...


Why Customers Would Rather Have a Smartphone than a Car: Relationship Retailing as an Opportunity

by Cor Molenaar

Why Customers Would Rather Have a Smartphone than a Car explores some of the fundamental changes in consumer behaviour: Why do we buy less in shops and more on the internet? Why do we spend more on gadgets,...


On The Origins of Self-Service

by Franck Cochoy

Most marketing scholars implicitly consider independent merchants as conservative and passive actors, and study the modernization of retailing via department stores, chains and supermarkets. In this innovative...


But first, let me tweet it

by Mariagiulia Haag

The objective of this work is to demonstrate how the Digital Marketing can actually represent an important economical opportunity for B2B companies and how it should evolve from being just an occasional and...


Finders & Keepers: How the World's Most Powerful Customer is Changing Everything

by Schlyecher Rob

Why do some businesses fail while others thrive no matter what? It’s all in the customer. This fast moving, real-world analysis of a ten-year world-wide research study reveals how one kind of customer is responsible...


Designs, Methods and Practices for Research of Project Management

by Beverly Pasian

Project management as a discipline has experienced near-exponential growth in its application across the business and not-for-profit sectors. This original, authoritative guide provides both practitioner and...


Marketing Analytics: A Practical Guide to Real Marketing Science

by Mike Grigsby

Learn about marketing science techniques and how to apply them without fear to compete more effectively in the marketplace.


Rural China: Economic and Social Change in the Late Twentieth Century: Economic and Social Change in the Late Twentieth Century

by Jie Fan, Thomas Heberer & Wolfgang Taubmann

This book reports the findings of two field studies conducted between 1993 and 2001 in seven townships and six provinces in China. The authors describe the process of rural urbanization and its related economic,...


The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue

by Robbie Kellman Baxter

The "membership" business models of Netflix, Weight Watchers, and other industry giants revealed-and how you can use them to lead your company to the top of the food chain

For decades, consumers and businesses...


Future Smart: Managing the Game-Changing Trends that Will Transform Your World

by James Canton

From the Chairman of the Institute for Global Futures, a forecast of game-changing trends—and how to manage and profit from them to better your life


Humanizing Big Data: Marketing at the Meeting of Data, Social Science and Consumer Insight

by Colin Strong

Big data raises more questions than it answers, particularly for those organizations struggling to deal with what has become an overwhelming deluge of data. It can offer marketers more than simple tactical predictive...


Cracking the Code: Leveraging Consumer Psychology to Drive Profitability: Leveraging Consumer Psychology to Drive Profitability

by Steven S. Posavac

Filled with solid, actionable information and advice, this unique handbook focuses on how knowledge of the


Women of the Kakawin World: Marriage and Sexuality in the Indic Courts of Java and Bali

by Helen Creese

In this fascinating study the lives and mores of women in one of the least understood but most densely populated areas of the world are unveiled through the eyes of generations of court poets. For more than...


Effective Client Management in Professional Services: How to Build Successful Client Relationships

by Jack Berkovi

Effective Client Management in Professional Services explains how firms become client-centric, providing a comprehensive, pragmatic guide to the Client relationship journey, from identifying potential Clients...


The Reinvention  of Marketing

by Deborah Malone

The marketing industry is undergoing dramatic transformation brought about by technology, globalization, and shifting economics. "The reinvention of marketing" is becoming a more critical issue as the industry...


The Strategic Use of Stories in Organizational Communication and Learning

by Terrence L. Gargiulo

Designed for students and practitioners in the fields of organizational behavior and human resource training and development, this groundbreaking book presents a cutting edge approach to improving organizational...


To Kill the King: Post-Traditional Governance and Bureaucracy

by David John Farmer

To Kill the King sketches post-traditional consciousness in terms of three rejuvenating concepts - thinking as play, justice as seeking, and practice as art. In a series of critical essays on each of these concepts,...


Transformational Public Service: Portraits of Theory in Practice: Portraits of Theory in Practice

by Cheryl King & Lisa Zanetti

Everyone who aspires to more effective public service should read this book. It provides a compelling antidote to the managerial focus of theory and practice in public administration. Written with the aim of...


Consumer Behaviour and Economic Growth in the Modern Economy (RLE Consumer Behaviour)

by Henri Baudet & Henk van der Meulen

These essays show that industrialisation and fast economic growth have changed not only the broad material environment, but have also had a very important impact on basic food consumption.

The introductory chapter...


Consumer Behaviour (RLE Consumer Behaviour): A Practical Guide

by Gordon R. Foxall

This book is concerned with the application of the behavioural sciences, notably social psychology and sociology, to the study of consumer behaviour. The emphasis throughout is on making these sciences practical...