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Whiteley's Folly: The Life and Death of a Salesman

by Linda Stratmann

Whiteleys was the Harrods of the 19th century. Its clients inlcuded English and overseas royalty and it offered - and delivered - "Everything from a pin to an Elephant". Created by William Whiteley, a draper's...


India's Store Wars: Retail Revolution and the Battle for the Next 500 Million Shoppers

by Geoff Hiscock

As India's middle class grows and disposable incomes rise, "modern" retail is becoming the next hot sector of the Indian economy. Hundreds of millions of new consumers will join this retail revolution, venturing...


How Walmart Is Destroying America (And the World): And What You Can Do about It

by Bill Quinn

After carving up the once lovingly cared-for downtowns of Small Town America, Wal-Mart launched a frontal assault on mom-and-pop businesses all over the globe. With 1.5 million employees operating more than...


The Mathematics of Bookselling: A Monograph

by Leonard Shatzkin

The Mathematics of Bookselling is a definitive resource for book retailers looking to maximize margins and profits through the proven pricing and inventory management practices developed by Leonard Shatzkin,...


Internationalisation of Retailing in Asia

by Sang Chul Choi, John Dawson & Roy Larke

European retailers have successfully internationalised their activities in Europe but have been less successful in North America. American retailers have been successful in their home market but less so in Europe....


The A to Z of the Fashion Industry

by Francesca Sterlacci & Joanne Arbuckle

The A to Z of the Fashion Industry examines the origins and history of this billion-dollar industry. This is done through a chronology, an introductory essay, a bibliography, and hundreds of cross-referenced...


How U.S. Retail, Travel, and Hospitality Industries Can Attract Affluent Chinese Tourists

by Pierre Gervois

Affluent Chinese tourists are arriving in the United States, spend big, and can contribute to create millions of U.S. jobs. This book explains what U.S. companies must do to get a share of this growing business....


Luxury Brand Management: A World of Privilege

by Michel Chevalier & Gerald Mazzalovo

The definitive guide to managing a luxury brand, newly revised and updated

What defines a luxury brand? Traditional wisdom suggests that it's one that's selective and exclusive—to such a degree that only one...


The Retail Champion: 10 Steps to Retail Success

by Clare Rayner

Learn how to BE a retail champion and learn all the knowledge and skills you need to make your retail business a scalable, saleable enterprise.The Retail Champion: 10 Steps to Retail Success is aimed at every...


How I Succeeded in Retirement and the Biway Story

by Mal Coven

The story of Mal Coven the family man, the businessman, and the entrepreneur for whom retirement from the Biway has meant pursuing original entrepreneurial ideas- as well as brushing up against and corresponding...


The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry

by Robert Spector & Patrick D. McCarthy

The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.

Howard Schultz, Chairman,...


Walmart: Key Insights and Practical Lessons from the World's Largest Retailer

by Bryan Roberts & Natalie Berg

Walmart examines the world's largest retailer, detailing both its successes and failures and the implications for other retailers, suppliers and customers. Key themes include: multichannel, private label, marketing,...


Luxury Retail Management: How the World's Top Brands Provide Quality Product and Service Support

by Michel Chevalier & Michel Gutsatz

Noted experts offer invaluable insights into the glamorous world of luxury retail

Luxury Retail Management is your gold-plated ticket to the glamorous world of luxury retail. Defining all the tools that are necessary...


The Art of Retail Buying: An Introduction to Best Practices from the Industry

by Marie-Louise Jacobsen

Buying for retail is a demanding and challenging job that requires a creative flair, a strong awareness of fashion trends, life trends as well as good interpersonal and team working skills. Buyers and merchandisers...


Retail Analytics: The Secret Weapon

by Emmett Cox

The inside scoop on boosting sales through spot-on analytics

Retailers collect a huge amount of data, but don't know what to do with it. Retail Analytics not only provides a broad understanding of retail, but...


Luxury China: Market Opportunities and Potential

by Pierre Xiao Lu, Michel Chevalier & Sidney Toledano

A guide to reaching and profiting from China's expanding luxury consumer class

China's growing consumer base and expanding economy means more disposable income for more Chinese citizens. The Chinese market for...


I Can Get It for You Retail: Down and Dirty Tales from a Canadian Ad Man

by Rick Padulo

Rick Padulo and his company Padulo Integrated Inc. created vastly successful advertising campaigns for Leon's Furniture, Black's Photography, and Zeller's, among many other businesses. Now one of Canada's top...


Digital Impact: The Two Secrets to Online Marketing Success

by Vipin Mayar & Geoff Ramsey

Win online by attracting the right customers and getting the right performance measurement

Digital Impact answers the critical questions marketers have about connecting with and influencing consumers online....


Performance Marketing with Google Analytics: Strategies and Techniques for Maximizing Online Roi

by Sebastian Tonkin, Caleb Whitmore & Justin Cutroni

An unparalleled author trio shares valuable advice for using Google Analytics to achieve your business goals

Google Analytics is a free tool used by millions of Web site owners across the globe to track how visitors...


Strategies for Success in Retail (Collection)

by Jagmohan Raju, Z. John Zhang & Herb;DeHerder, Rick;Blatt, Dic Sorensen

A brand new collection of essential insights for your business and career from world-renowned experts...now in a convenient e-format, at a great price!

3 state-of-the-art guides to understanding consumer behavior-and...