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The Manager's Guide to Conducting Interviews

by Walker Stephen W.

If you are new to interviewing or simply want a fresh perspective on how to go through the process of assessing candidates, this is a perfect guide for you.


Blamestorming: Why Conversations Go Wrong and How to Fix Them

by Rob Kendall

Blamestorming outlines the reasons why our daily conversations go wrong, explains how to respond when they do and provides tips on how to stop them going wrong in the first place. Based on his experience as...


The Power of Noticing: What the Best Leaders See

by Max Bazerman

From Harvard Business School Professor and Co-Director of the Harvard Kennedy School’s Center for Public Leadership: A guide to making better decisions, noticing important information in the world around you,...


How the World Sees You

by Sally Hogshead

You already know how you see the world.

But do you know how the world sees you?

How is your personality most likely to impress and influence the person sitting on the other side of the desk or boardroom?

Once...


Building a Better Business Using the Lego Serious Play Method

by Per Kristiansen & Robert Rasmussen

Unleash innovation potential with creative, serious play

Building a Better Business Using the LEGO® SERIOUS PLAY® Method delivers a creative approach to enhancing innovation and improving business performance,...


Think Like a Freak

by Steven D. Levitt & Stephen J. Dubner

The New York Times bestselling Freakonomics changed the way we see the world, exposing the hidden side of just about everything. Then came SuperFreakonomics, a documentary film, an award-winning podcast, and...


Administrative Assistant's and Secretary's Handbook

by James STROMAN, Kevin WILSON & Jennifer WAUSON

Administrative assistants are expected to be everything to everyone, all the time. From managing the phones, coordinating meetings, and preparing presentations, to planning events, crafting clear business communications,...


The Only Grant-Writing Book You'll Ever Need

by Ellen Karsh & Arlen Sue Fox

A revised and updated edition of the essential guide to grant-writing.


Practical Change Management for IT Projects

by Carr Emily

Transform your IT project and make change stick with this step-by-step guide. In today's fast-paced world of change, companies expect you to do more, with less. Drawing on over a decade of Change Management...


Thanks for the Feedback: The Science and Art of Receiving Feedback Well

by Sheila Heen & Douglas Stone

The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning

We swim in an ocean of feedback. Bosses,...


Be Bold and Win the Sale: Get Out of Your Comfort Zone and Boost Your Performance

by Jeff Shore

WHAT'S THE KEY TO SALES SUCCESS? BOLDNESS.

"Jeff Shore shows how to gain the essential confidence that is the first step to a great sales career." -- Neil Rackham, bestselling author of SPIN Selling

"This book...


Secrets of Question-Based Selling: How the Most Powerful Tool in Business Can Double Your Sales Results

by Thomas Freese

"After I sent my team to the Question Based Selling program, not only was the feedback from the training outstanding, but we experienced an immediate positive impact in results."-Jim Cusick, vice president of...


21 Days to Success Through Networking: The Life and Times of Gnik Rowten

by Ron Sukenick & Ken Williams

Real-world situations, events, and challenges fuel the instructive insights in this relatable guide to networking. The book helps readers meet and prepare for reality by presenting scenarios through the perspective...


Getting to It

by Jones Loflin & Todd Musig

From the authors of Juggling Elephants comes the only guide you need to sort through the many priorities in your life, know what your it (Important Thing) should be, and understand how to get it done.

How busy...


Creating Effective Groups: The Art of Small Group Communication

by Randy Fujishin

Creating Effective Groups, Third Edition gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. This new edition...


The Art of Persuasion (Collection)

by Richard Templar & Jonathan Herring

In How to Get What You Want…Without Having to Ask , best-selling author Richard Templar brings his inimitable blend of originality, imagination, wisdom, and straight talk to the challenges of negotiation,...


Critical Thinking: Tools for Taking Charge of Your Professional and Personal Life

by Richard Paul & Linda Elder

Use better thinking to empower yourself, discover opportunities, avoid disastrous mistakes, build wealth, and achieve your biggest goals! This is your complete, up-to-the-minute blueprint for assessing and improving...


Produce Powerful Presentations (Collection)

by Jerry Weissman

In Presentation in Action , Weissman does just that: he teaches how to make spectacularly successful presentations by showing exactly how great presenters have done it. Weissman dives into his library of outstanding...


Better Your Life (Collection)

by Linda Elder

Better critical thinking can transform your life and help you improve every decision you make! Now, in just 30 days, master specific, easy-to-learn critical thinking techniques that help you cut through lies,...


Powerful Phrases for Dealing with Difficult People: Over 325 Ready-To-Use Words and Phrases for Working with Challenging Personalities