Business & economics / Industries

Current Issues and Development in Hospitality and Tourism Satisfaction

by Muzaffer Uysal & John A Williams

Stay ahead of your customers as their service expectations change!

In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction strategies,...

Safety and Security in Tourism: Relationships, Management, and Marketing

by C Michael Hall, Dallen J. Timothy & David Timothy Duval

How will the travel and tourism industry respond to the terrorist attacks on America?The recent terrorist attacks in the United States and their repercussions for the travel and leisure industries have focused...

Handbook for Distance Learning in Tourism

by Kaye Sung Chon

Deliver quality instruction to your students—on-campus or off

The Handbook for Distance Learning in Tourism is a practical, down-to-earth guide to developing and using print-based and Internet-based flexible...

Tourism in China

by Kaye Sung Chon, Zhang Guangrui & Alan A Lew

Examine China's impact on the world tourism market!

Tourism in China is a comprehensive study of tourism and the travel industry in China--past, present, and future. Since joining many of its Asia-Pacific neighbors...

Tourism in South America

by Gui Santana

Develop the untapped possibilities of this potential tourist El Dorado!Given its size, location, cultural attractions, and natural beauty, South America gets far less of the international tourist dollar than...

Port Economics

by Wayne K. Talley

Port Economics is the study of the economic decisions (and their consequences) of the users and providers of port services. A port is an "engine" for economic development by providing employment, worker incomes,...

Internationalisation of Retailing in Asia

by Sang Chul Choi, John Dawson & Roy Larke

European retailers have successfully internationalised their activities in Europe but have been less successful in North America. American retailers have been successful in their home market but less so in Europe....

Knowledge and Innovation in Regional Industry: An Entrepreneurial Coalition

by Roel Rutten

This superb new book develops a knowledge-based theory of innovation, marrying three streams of literature: innovation, inter-firm collaboration and networks, and learning regions. This book will interest all...

Southern China: Industry, Development and Industrial Policy

by Marco R. Di Tommaso, Lauretta Rubini & Elisa Barbieri

By concentrating on one of the key locations of global manufacturing, this volume offers a contribution to contemporary industry studies.

The rates of growth that have characterized the southern Guangdong province...

Marketing Technologies: Corporate Cultures and Technological Change

by Elena Simakova

Global corporations initiate, join and maintain socio-technological change and hence, alter the ways in which we organize our lives. Demanding significant investment of resources and time, the development and...

The Bioregional Economy: Land, Liberty and the Pursuit of Happiness

by Molly Scott Cato

In a world of climate change and declining oil supplies, what is the plan for the provisioning of resources? Green economists suggest a need to replace the globalised economy, and its extended supply chains,...

Introduction to Air Transport Economics: From Theory to Applications

by Bijan Vasigh & Ken Fleming

Here is a comprehensive textbook that applies economic theory to all aspects of the aviation industry. Extensively updated throughout, it features new coverage of macroeconomics for managers, expanded analysis...

Clean Tech Nation

by Ron Pernick & Clint Wilder

With other nations aggressively forging ahead in clean tech—including renewable energy, smart grid, electric vehicles, and green buildings—how can the United States position itself for success?

On its current...

The Art of Always Being Right: The 38 Subtle Ways of Persuation

by A.C. Grayling & Arthur Schopenhauer

Beware who you give this book to.' Financial Times 'I recommend that you keep this delightful essay at your side.' Observer 'Dryly witty essay' Alain de Botton, Sunday Telegraph We all sit through meetings with...

The A to Z of the Fashion Industry

by Francesca Sterlacci & Joanne Arbuckle

The A to Z of the Fashion Industry examines the origins and history of this billion-dollar industry. This is done through a chronology, an introductory essay, a bibliography, and hundreds of cross-referenced...

Food Supply Protection and Homeland Security

by Frank R. Spellman

Addressing both direct threats to humans, including the introduction of anthrax or smallpox, and indirect threats, those introducing diseases to plants and animals, the author examines the state of our food...

Murdoch's Pirates: Before the phone hacking, there was Rupert's pay-TV skullduggery

by Neil Chenoweth

The inside story of the skullduggery at the heart of one the Murdoch empire's subsidiaries, NDS.

Critical Debates in Tourism

by Tej Vir Singh

In this volume tourism experts collectively discuss and debate some intriguing questions that the tourism industry poses, such as the relevance of mass tourism, the dilemma of authenticity, whether small tourism...

Marketing Your City U.S.A.

by Kaye Sung Chon, Ronald A Nykiel & Elizabeth Jascolt

With Marketing Your City, U.S.A.: A Guide to Developing a Strategic Marketing Plan, you'll discover how easy it is to market your hometown to potential tourists. You'll find a simple, sure-fire strategy proven...

Club Management Issues in Australia and North America

by Clayton W. Barrows & Nerilee Hing

Discover the unique challenges confronting the club industry

As a distinctive sector of the hospitality industry, private clubs have their own unique set of challenges. Club Management Issues in Australia and...