Business & economics / Leadership

Enacting Solutions

by Claude Rosselet & Georg Senoner

Managers and consultants consistently note that much of what has been planned is not implemented and that on the other hand other things that were not planned successfully emerge. The driving forces for innovation...

Service Excellence @ Novell: Taking Customer Service from Cost to Profit

by Nova Vista Publishing's Best Pr Editors

Ten years ago, Novell's customer service division was pleasing customers. But in a high-impact transformation, the division changed the way it handles customer care. Now it is no longer a cost center: it contributes...

Leading Innovation: Creating Workplaces Where People Excel So Organizations Thrive

by Brian McDermott & Gerry Sexton

It's common to see the word "innovation" in mission statements, but it can't be mandated. By learning how to link innovation to real business needs and tapping into the creative forces of an organization's people,...

Grown-Up Leadership: The Benefits of Personal Growth for You and Your Team

by Leigh Bailey & Maureen Bailey

Why do leaders fail? Intimidators (who need to control) and Accommodators (who need acceptance) suffer from not knowing and accepting themselves. A holistic self-discovery process identifies your prism of background...

Time Out for Leaders: Daily Inspiration for Maximum Impact

by Donald Luce & Brian McDermott

It can be lonely being a leader. No wonder a little time out to take care of your own needs feels good! Classics, proverbs, expert wisdom, jokes and the news provide a quote for each workday in a leader's year....

The Anatomy of Ethical Leadership

by Lyse Langlois

Will the twenty-first century be marked as an era leading to a healthier work environment?

Global Leadership: The Next Generation

by Marshall Goldsmith & Cathy Greenberg

This is the eBook version of the printed book.

The follow-up to Marshall Goldsmith's 500,000-copy bestseller The Leader of the Future, Global Leadership: The Next Generation systematically identifies what tomorrow's...

Where Did That Come From?: How to Keep Control In Any Situation

by Anne Riches

Have you ever 'lost it'? Said or done something you wish you hadn't? Or maybe you didn't say or do something and wish you had!

If you understand why this happens, it's easier to manage it.

And that's what this...

The Truth About Being a Leader

by Karen Otazo

This is the eBook version of the printed book.

What really works: how to become a great leader, starting today

When it comes to effective leadership, everyone has an opinion. But you don’t need opinions:...

Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus

by Michael A. Roberto

This is the eBook version of the printed book.

Harvard Business School's Michael Roberto draws on powerful decision-making case studies from every walk of life, showing how to promote honest, constructive dissent...

The Many Facets of Leadership

by Marshall Goldsmith & Vijay Govindarajan

This is the eBook version of the printed book.

In The Many Facets of Leadership, more than 40 top leadership experts share their insights on every aspect of leadership in the 21st century. This book brings together...