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Understanding Decision-making Processes in Airline Operations Control

by Peter J. Bruce

Understanding Decision-Making Processes in Airline Operations Control focuses on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is...


Human Performance on the Flight Deck

by Don Harris

Taking an integrated, systems approach to human performance issues on the flight deck of the modern airliner, this book describes the inter-relationships between the various application areas of human factors,...


Maritime Risk and Organizational Learning

by Michael Ekow Manuel

Based on an extensive research project, this book investigates how shipping companies learn from, filter and give credence/acceptability to differing risk perceptions and how this influences the work culture...


Drift into Failure: From Hunting Broken Components to Understanding Complex Systems

by Sidney Dekker

This book explores complexity theory and systems thinking to better understand how complex systems drift into failure. It studies sensitive dependence on initial conditions, unruly technology, tipping points,...


Resilience Engineering in Practice: A Guidebook

by Erik Hollnagel & Jean Pariès

Resilience engineering depends on four abilities: the ability a) to respond to what happens, b) to monitor critical developments, c) to anticipate future threats and opportunities, and d) to learn from past...


Behind Human Error

by David D. Woods & Sidney Dekker

Human error is so often cited as a cause of accidents. There is perception of a 'human error problem'. Solutions are thought to lie in changing the people or their role. The label "human error", however, is...


Macrocognition Metrics and Scenarios: Design and Evaluation for Real-World Teams

by Emily S. Patterson & Janet E. Miller

Macrocognition Metrics and Scenarios: Design and Evaluation for Real-World Teams translates advances in macrocognition into a format that will support immediate use by the software testing and evaluation community...


Human Factors Issues in Combat Identification

by Dee H. Andrews & Robert P. Herz

This book presents approaches on how human factors theory and research addresses the challenges associated with combat identification, with emphasis on reducing human error that leads to fratricide. To reduce...


Command and Control: The Sociotechnical Perspective

by Guy Walker & Neville A. Stanton

How do you achieve a jointly optimised blend of socio and technical and create the kind of agility and self-synchronisation that modern forms of command and control promise? The answer put forward here is to...


Digitising Command and Control: A Human Factors and Ergonomics Analysis of Mission Planning and Battlespace Management

by Neville A. Stanton & Daniel P. Jenkins

This book presents a human factors and ergonomics evaluation of a digital Mission Planning and Battle-space Management (MP/BM) system. It emphasises the activities at the Brigade (Bde) and the Battle Group (BG)...


Driver Behaviour and Accident Research Methodology: Unresolved Problems

by Anders af Wåhlberg

This book discusses several methodological problems in traffic psychology which are not currently recognized as such. Summarizing and analyzing the available research, it is found that there are a number of...


The Multitasking Myth: Handling Complexity in Real-World Operations

by Loukia D. Loukopoulos & R. Key Dismukes

Despite growing concern with the effects of concurrent task demands on human performance, and research demonstrating that these demands are associated with vulnerability to error, so far there has been only...


Absolute Truth and Unbearable Psychic Pain: Psychoanalytic Perspectives on Concrete Experience

by Allan Frosch

The title of this book refers to a particular construction of the world that brooks no uncertainty: 'things are the way I believe them to be'. There is no other way! This can be a real boost to one's confidence...


Focusing-Oriented Psychotherapy: A Manual of the Experiential Method

by Eugene T. Gendlin

Examining the actual moment-to-moment process of therapy, this volume provides specific ways for therapists to engender effective movement, particularly in those difficult times when nothing seems to be happening....


Military Psychology, Second Edition: Clinical and Operational Applications

by Carrie Kennedy & Eric A. Zillmer

Widely regarded as the authoritative work in the field, this book comprehensively explores the psychological needs of today's service members and how to meet them effectively. Expert contributors review best...


Doctor of Love: James Graham and His Celestial Bed

by Lydia Syson

Widely accepted as the world's first sex therapist, Dr Graham was devoted to the research of the effect of physical stimuli on the psyche, and more specifically on sexual activity. This biography is a depiction...


OCR AS Psychology Student Unit Guide New Edition: Unit G541 Psychological Investigations

by Fiona Lintern

Fiona Lintern is a reviser for an examination board.

Series editor, David Clarke, is a chartered psychologist with over 25 years' experience as an examiner.


AQA(B) AS Psychology Student Unit Guide New Edition: Unit 1 Introducing Psychology

by Julie McCloughlin

Written by a senior examiner, Julie McLoughlin, this AQA(B) AS Psychology Student Unit Guide is the essential study companion for Unit 1: Introducing Psychology.

This full-colour book includes all you need to...


Empathetic Marketing

by Mark Ingwer

In today's competitive and global marketplace, it is becoming increasingly essential for companies and brands to understand why customers buy—or don't buy—their products and services. Only by understanding...


Military Families in the 21st Century

by Karen Rose Blaisure, Tara Saathoff-Wells & Angela Pereira

First Published in 2012. Routledge is an imprint of Taylor & Francis, an informa company.