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Essentials of Human Resource Management

by Shaun Tyson

Essentials of HRM combines a commentary on organizational behaviour with an explanation of human resource management techniques, and also acts as an introduction to industrial relations. It will prove an invaluable...


Festival and Events Management

by Ian Yeoman, Martin Robertson & Jane Ali-Knight

Festival and Events Management: an international perspective is a unique text looking at the central role of events management in the cultural, tourism and arts industries.

With international contributions from...


Filenet

by Todd Groff & Thomas Jones

FileNet is the world's leading enterprise content management system. Established in 1982, FileNet practically invented the field of Enterprise Office Document Imaging Systems. FileNet's Image Services is the...


Food Safety in the Hospitality Industry

by Tim Knowles

Food Safety in the Hospitality Industry is a user-friendly guide to current food safety and hygiene legislation and is vital reading for all those involved in food handling and preparation.

Using frequent practical...


Global Tourism

by William F. F. Theobald

Pressure on national and local governments to rapidly develop their tourism potential to meet demand and produce benefits, makes it more essential than ever to plan carefully and consider the human and environmental...


Human Performance Improvement

by William J. J. Rothwell, Carolyn K. K. Hohne & Stephen B. B. King

Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement...


Indian Business Culture

by Rajiv Desai

Indian Business Culture addresses the cultural issues related to doing business in India. It looks at the impact of history and politics on business practice, and provides case studies to show how different...


International Hospitality Industry

by Bob Brotherton

With contributions from leading figures in the field The International Hospitality Industry looks at both specific sectors of the industry, such as restaurants, cruises, hotels and contract foodservice.

The...


Introduction to Sport Marketing

by Aaron Smith

Introduction to Sports Marketing is the first book to take the beginner through the sometimes baffling world of sports marketing. Written in a very accessible manner specifically for anyone at the start of their...


Knowledge Leadership

by Steven A. A. Cavaleri & Sharon Seivert

In Knowledge Leadership, Cavaleri and Seivert describe the dawning of a new era in which individuals are "leading" rather than "managing" knowledge. In the past, many knowledge-based initiatives have failed...


Knowledge Management Tools and Techniques

by Madanmohan Rao

Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of...


Make or Break Issues in IT Management

by Dan Remenyi & Ann Brown

'The Make or Break Issues in IT Management' covers all aspects of IT project management such as the way to achieve maximum benefits from the investment. All the authors are currently working on leading edge...


Investment in South East Asia

by Paul Davidson & Franca Ciambella

Investment In South East Asia covers much more than the law and policy relating to foreign investment in South East Asia. It provides a comprehensive, readable and practical guide to all aspects of investment....


Manage It as a Business

by Bennet Lientz & Lee Larssen

Many IT projects fail to deliver the benefits to the business that were promised. Yet IT managers and staff work hard to meet the needs of the business: Systems are put in place; network operations are reliable...


Managing Marketing

by Roger Palmer, Juanita Cockton & Graham Cooper

The newly qualified manager may well be equipped with the skills of the "What" of marketing and management, but not know the "How." The practicing marketer is well served with guides on strategy, mainly of the...


Managing the Risks of It Outsourcing

by Ian Tho

This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing....


Newnes Engineering Mathematics Pocket Book

by John Bird

Newnes Engineering Mathematics Pocket Book is a uniquely versatile and practical tool for a wide range of engineers and students. All the essentials of engineering mathematics are covered, with clear explanations...


Operations Management: Policy, Practice and Performance Improvement

by Steve Brown, Kate Blackmon & Paul Cousins

'Operations Management: policy, practices, performance improvement' is the latest state-of-the-art approach to operations management. It provides new cutting edge input into operations management theory and...


Organization Behaviour for Leisure Services

by Darren Lee-Ross & Conrad Lashley

Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in the context of hospitality, leisure and tourism provision, and understaanding...


People-Focused Knowledge Management

by Karl Wiig

The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and services-all hallmarks...