Paul Keller

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The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence

by Thomas Pyzdek & Paul Keller

The definitive guide to organizational excellence--completely updated

Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge,...


Statistical Process Control Demystified

by Paul Keller

INCREASE your odds of learning STATISTICAL process control (SPC)

Identify and reduce variation in business processes using SPC--the powerful analysis tool for process evaluation and improvement. Statistical...