Jay R. Galbraith

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Designing Your Organization: Using the Star Model to Solve 5 Critical Design Challenges

by Amy Kates & Jay R. Galbraith

Designing Your Organization is a hands-on guide that provides managers with a set of practical tools to use when making organization design decisions. Based on Jay Galbraith’s widely used Star Model, the book...

Designing Matrix Organizations that Actually Work: How IBM, Proctor & Gamble and Others Design for Success

by Jay R. Galbraith

Organization structures do not fail, says Jay Galbraith, but management fails at implementing them correctly. This is why, he explains, the idea that the matrix does not work still exists today, even among people...

Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process

by Jay R. Galbraith

Designing the Customer-Centric Organization offers today???s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized...