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How to Manage Training: Facilitating Workplace Learning for High Performance - EBook Edition

by Carolyn NILSON

The knowledge, skills and guidance managers need to become true learning leaders. Now more than ever, a versatile, well-trained workforce is critical to an organization's success. Written for managers from a...


How To Be An Effective Facilitator: EBook Edition

by Charles M. CADWELL

How to keep a person or team on track and work well with diverse personalities. By definition, a facilitator is a person who makes things easy. But if you sometimes find the role to be tough-mainly because you're...


Successful Interviewing: Techniques for Hiring, Coaching, and Performance Management Meetings - eBook Edition

by Diane Arthur

The skills needed to conduct all types of business interviews and ensure legal compliance. Here is the book that can turn non-interviewers into good interviewers-and good interviewers into great interviewers....


Making Teams Work: eBook Edition

by Donna DEEPROSE

Successfully achieve business objectives through the use of teams. Why work in teams? Simply put, PERFORMANCE! Teams vastly outperform the combined output of individuals in traditional work settings. But high...


Grammar and Proofreading Course: EBook Edition

by Pam HELLING

Positive, practical techniques for achieving a more professional writing style. Here are the "how to" keys of writing-from putting the first words on paper to the final polishing and proofreading. Readers will...


What Managers Do: EBook Edition

by William R. ALLEN & Harold L. GILMORE

Techniques for better planning, organizing, directing, staffing and controlling. What Managers Do, Fourth Edition breaks your job as a manager down into its components-planning, organizing, staffing, directing,...


Performance Management: EBook Edition

by Charles M. CALDWELL

Organizational success depends on the continuous improvement of staff performance at al levels. People constitute the real competitive advantage in business and industries of all types. Enhancing the performance...


How to Manage Conflict in the Organization: eBook Edition

by Gregg Lee CARTER

Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics...


Coaching for High Performance: eBook Edition

by Vivette PAYNE

Coach employees to ensure maximum performance, motivation and retention. Following a seven-step coaching process, Coaching for High Performance gives managers the tools to help their people excel at their jobs...


Communication Skills for Managers: eBook Edition

by Janis Fischer CHAN

Communicating clearly is a critical skill for successful managers! The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This book is...


Interpersonal Communication Skills in the Workplace: EBook Edition

by Perry MCINTOSH & Richard A. LUECKE

Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are...


First Level Leadership: EBook Edition

by Vivette PAYNE

First-level management...it's where the most critical leadership needs must be met! Now more than ever, leadership is the determining factor in successful organizations. Building and sustaining a competitive...


Successful Negotiating: EBook Edition

by Grant MAYBERRY

How to achieve positive outcomes using planning and conversational techniques. Very few of us are born negotiators. However, Successful Negotiating can teach you the art of win/win negotiation. You'll get a...


Presentation Success: How to Plan, Prepare, and Deliver Effective Presentations - EBook Edition

by Janis Fischer CHAN

What does it take to impress an audience? No more boring presentations! Presentation Success gives you what it takes to succeed-spectacularly-when you stand up to impress an audience. Packed with easy-to-use...


Leadership Skills for Managers: eBook Edition

by Charles M. CALDWELL

Today's leaders face many challenges in achieving their goals. Rapid changes in technology, a more diverse workforce, changes in government regulations, worldwide competition, and the growing complexity of things...


Work Your Strengths: A Scientific Process to Identify Your Skills and Match Them to the Best Career for You

Thinking for a Living: Creating Ideas That Revitalize Your Business, Career, and Life

by Joey Reiman

Can one idea be worth a million dollars? Advertising mogul Reiman discusses his formula for creating million-dollar ideas. A guidebook for every entrepreneur.


And the Next Question is...: Powerful Questions For Sticky Moments

by Rachel Alexander

A very practical and easy to use book of 3,000+ powerful questions, forming part of every coach's / manager's toolkit; it enables you to easily find key questions in some of the most distinctive areas of coaching,...


Negotiation Mastery: Tools for the 21st Century Negotiator

by Simon Horton

Evil dolphins, the discovery of Viagra, the negotiating tactics of Genghis Khan, words of wisdom from Val Doonican's mum, how to set up your own cult and a love affair with a crocodile - just some of the stories...


Billion-Dollar Branding: Brand Your Small Business Like a Big Business and Great Things Happen

by Honey Parker & Blaine Parker

Branding is considered to be the province of big business. Branding is thought to be a logo, a color, a font, or a type of advertising. None of these things is true. Branding is defining a company's image in...