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Information in Management Super Series

by Institut Institute of Leadership & Mana

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether...


Information First

by Elaine Evernden & Roger Evernden

Information is seriously undervalued and underused as a corporate resource. The pressures of global competition and a growing dependence on information technology mean that the effective use of information is...


Intellectual Capital for Communities

by Ahmed Bounfour & Leif Edvinsson

In the knowledge economy, the value of corporations is directly related to their knowledge and intellectual capital. But broaden the perspective a little wider and you begin to see the possibilities: Think of...


Introduction to Knowledge Management

by Todd Groff & Thomas Jones

This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus...


Introduction to Marketing Concepts

by Graeme Drummond & John Ensor

Written in a user-friendly way to ensure the information is accessible, Introduction to Marketing Concepts is ideally suited to students that are faced with time-pressures yet need to gain a comprehensive understanding...


IRS Managing Conflict in the Workplace

by Heather Falconer & Mike Bagshaw

Conflict, bullying and harassment can destroy the foundations of the most enterprising organisations.

Bullying is now a key complaint received by HR departments. Destructive conflict creates stress, which can...


It Performance Management

by Peter Wiggers, Maritha de Boer-de de Boer-de Wit & Henk Kok

IT Performance Management addresses the way organizations should balance the demand and the supply of information technology, optimizing the cost and maximizing the business value of IT.

In this book several...


Key Account Plans

by Lynette Ryals & Malcolm McDonald

To manage key accounts profitably you need strategic planning that works. This book is the definitive guide to achieving this based on the unmatched practical and research experience of Ryals and McDonald.

Key...


Leisure Marketing

by Susan Horner & John Swarbrooke

Divided into nine parts, Leisure Marketing: a global perspective guides the reader through leisure and marketing concepts, the marketing mix, key issues in different sectors, topical issues (such as globalisation,...


Key Issues in the New Knowledge Management

by Joseph M. M. Firestone & Mark W. W. McElroy

In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of Knowledge...


Making Sense of Intellectual Capital

by Daniel Andriessen

Peter Drucker has introduced us all to the knowledge era, where knowledge is the primary resource and intangibles (intellectual capital resources and assets) are now largely recognized as the most important...


Management of Marketing

by Paul Reynolds & Geoff Lancaster

The text provides information on the core elements of the subject of marketing without the depth that often surrounds these to ensure that the basic concepts are easily identifiable and accessible. Students...


Management of Sports Development

by Vassil Girginov

Management of Sports Development is the first book to offer a holistic approach to a field which has been growing in importance for some years. Although many books exist on various aspects of development, never...


Making a Financial Case

by Institut Institute of Leadership & Mana

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether...


Managing Change Effectively

by Donald L. L. Kirkpatrick

One of the most important skills of successful managers is dealing with change. 'Managing Change Effectively' combines philosophical insights with practical applications to help managers effectively incorporate...


Managing Cultural Diversity in Technical Professions

by Lionel Laroche

'Managing Cultural Diversity in Technical Professions' provides managers of technical professionals with clear and tested strategies to improve communication and increase productivity among culturally diverse...


Managing Employee Retention

by Jack J. J. Phillips & Adele O. O. Connell

During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging...


Managing Corporate Reputation and Risk

by Dale Neef

With the collapse of high-profile companies such as Enron and Tyco, worldwide anti-globalization protests, and recent revelations of questionable behavior by financial groups and auditors, corporate behavior...


Managing for Knowledge - HR's Strategic Role

by Christina Evans

Whilst there are many books on knowledge management there are few aimed directly at HR practitioners and the critical role that they can play in building a knowledge-centric culture.

This practical book draws...


Managing Finance

by D. Crowther

Managing Finance is developed from tried and tested materials that are easy to read and work is written from a managerial perspective for general managers on executive or MBA courses. The text focuses on accounting...