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Judgment on the Front Line: How Smart Companies Win By Trusting Their People

by Chris DeRose & Noel M. Tichy

Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight...

Equal Time, Equal Value: Community Currencies and Time Banking in the US

by Ed Collom, Judith N. Lasker & Corinne Kyriacou

Equal Time, Equal Value is the first systematic investigation of Time Banking in the United States. Drawing upon detailed case studies and making use of a mix of qualitative and quantitative data this book explores...

Archives, Museums and Collecting Practices in the Modern Arab World

by Sonja Mejcher-Atassi & John Pedro Schwartz

This unique book is the first to explore collecting practices in archives and museums in the modern Arab Middle East, featuring case studies of collecting practices in countries ranging from Egypt and Lebanon...

Land, Proto-Industry and Population in Catalonia, c. 1680-1829: An Alternative Transition to Capitalism?

by Julie Marfany

This monograph makes a fresh contribution to a longstanding but far from exhausted debate concerning the transition to capitalism in Europe. The work investigates key aspects of this transformation: the changes...

Regulating Multinationals in Developing Countries: A Conceptual and Legal Framework for Corporate Social Responsibility

by Edwin Mujih

Edwin Mujih explores the difficulties associated with regulating multinational companies operating in developing countries and highlights the need to establish an international legally binding framework to ensure...

Designing Safe Road Systems: A Human Factors Perspective

by Jan Theeuwes, Richard van der Horst & Maria Kuiken

The central theme of this book is how design principles can reduce the probability of an error while driving. The authors demonstrate how knowledge of human factors helps a road authority to better understand...

Individualisation at Work: The Self between Freedom and Social Pathologies

by Norbert Ebert

A rigorous theoretical study, illustrated with interview material gathered amongst managers from internationally operating corporations, this book sheds light on the processes and nature of contemporary individualisation,...

Cultural Policy, Work and Identity: The Creation, Renewal and Negotiation of Professional Subjectivities

by Jonathan Paquette

How have cultural policies created new occupations and shaped professions? This book explores an often unacknowledged dimension of cultural policy analysis: the professional identity of cultural agents. It analyses...

Business Architecture: A Practical Guide

by Jonathan Whelan & Graham Meaden

Organizations today exist in an environment of unprecedented change. They do so against a backdrop of a global, competitive marketplace, the fast-paced enablement of technology, amplified regulation and accelerating...

In Business and Battle: Strategic Leadership in the Civilian and Military Spheres

by Charles Style, Nicholas Beale & David Ellery

The UK's Royal College of Defence Studies (RCDS) annual programme unites senior personnel from around the world who are preparing for the highest responsibilities in civilian and military spheres. Each year,...

Co-operative Workplace Dispute Resolution: Organizational Structure, Ownership, and Ideology

by Elizabeth A. Hoffmann

Co-operative Workplace Dispute Resolution focuses on dispute resolution strategies at matched pairs of worker co-operatives and conventional businesses in three different industries. In contrast to conventionally...

Contemporary Identities of Creativity and Creative Work

by Stephanie Taylor & Karen Littleton

Employing a cross-disciplinary methodology and analytic approach, the book investigates the new cultural meanings in play around a creative career. It shows how classic ideals of design and the creative arts,...

Detecting and Reducing Supply Chain Fraud

by Norman A. Katz

Detecting and Reducing Supply Chain Fraud is a pragmatic guide to identifying and managing sources of risk. Norman Katz includes chapters explaining each of the main categories of fraud risk: what are they,...

Checklist for Change: A Pragmatic Approach for Creating and Controlling Change

by Thomas R. Harvey

Now in Paper! Helpful examples from both the public and private sectors and from literature and history are presented in this outstanding volume for superintendents, central-office administrators, and corporate...

Entrepreneurship in the Catholic Tradition

by Anthony G. Percy

Entrepreneurship in the Catholic Tradition is a theological and historical exploration of the treatment of entrepreneurship, business, and commerce in the teaching of the Roman Catholic Church. It presents a...

Principles of Risk-Based Decision Making

by In c. ABS Consulting

Principles of Risk-Based Decision Making provides managers with the foundation for creating a proactive organizational culture that systematically incorporates risk into key decision-making processes. Based...

The Economic Theory of Developing Countries' Rise: Explaining the Myth of Rapid Economic Growth in China

by Yangsheng Zhong, Xiaohui Wang & Guangmin He

This book is about the economics of developing countries' rise, based on the case of China and focuses on economic growth theory. It features traditional political economics and Chinese characteristics of socialism...

Museums in Motion: An Introduction to the History and Functions of Museums

by Edward P. Alexander & Mary Alexander

In 1979, Edward P. Alexander's Museums in Motion was hailed as a much-needed addition to the museum literature. In combining the history of museums since the eighteenth century with a detailed examination of...

Desperately Seeking Ethics: A Guide to Media Conduct

by Howard Good

Not just another media ethics book, this engaging and unconventional text breaks away from the usual practice of presenting the ethical theories of well-known philosophers in watered-down form. Instead, the...

Standards-Based Leadership: A Case Study Book for the Superintendency

by Sandra Lowery & Sandra Harris

Here, the authors offer a way for superintendents and those in training to combine best-practice theory with practice using everyday, realistic situations within the framework of state and national standards....