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The Customer Marketing Method: How to Implement and Profit from Customer Relationship Management

by Jay Curry & Adam Curry

Today the hottest new area of marketing is Customer Relationship Management (CRM) -- the discipline of identifying, attracting, and retaining a company¹s most valuable customers. Drawing upon more than ten...


Commodity Trader's Almanac 2010

by Jeffrey A. Hirsch & John L. Person

An indispensable resource for active traders from the Hirsch Organization and John Person. Provides the best in investment data and statistics, in the same calendar format as the trusted annual Stock Trader's...


Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty

by Patrick M. Lencioni

Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni

Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni...


Anatomy of a Fraud Investigation

by Stephen Pedneault

A one-of-a-kind resource walking you through one complete fraud investigation, from the original tip to conviction in court

Anatomy of a Fraud Investigation is an engrossing read and a valuable resource for fraud...


Private Equity: Fund Types, Risks and Returns, and Regulation

by Douglas Cumming

A comprehensive look at the private equity arena

With private equity differing from other asset classes, it requires a whole new approach for those trained in more traditional investments such as stocks and bonds....


Jk Lasser's New Rules for Estate and Tax Planning

by Stewart H. Welch III, Harold Apolinsky & Craig Stephens

A complete guide to planning an estate under today's tax rules

When it comes to your estate-no matter how big or small it may be-you shouldn't leave anything to chance. Proper planning is necessary to protect...


The Practical CIO: A Common Sense Guide for Successful It Leadership

by Jose Carlos Eiras & Tony Scott

The IT executive's ultimate handbook for survival in a rapidly changing economy

The Practical CIO: A Common Sense Guide for Successful IT Leadership provides needed advice for modern executives competing in a...


Retirement Portfolios Workbook: Theory, Construction, and Management

by Michael J. Zwecher

A companion Workbook to the text Retirement Portfolios

Retirement is one of the most important parts of the financial planning process. Yet only two percent of financial advisors describe themselves as competent...


Wealth Management in the New Economy: Investor Strategies for Growing, Protecting and Transferring Wealth

by Norbert M. Mindel & Sarah E. Sleight

A practical guide to managing wealth in modern times

Wealth Management in the New Economy addresses a wide array of wealth management topics and established financial theories. Author Norbert Mindel has successfully...


97 Tips for Canadian Real Estate Investors

by Don R. Campbell, Peter Kinch & Barry McGuire

Investing in real estate in Canada has never been more popular. From Vancouver to Halifax, Canadian investors--both novice and veteran--are generating wealth through one of the best investment vehicles available....


Lending to the Borrower from Hell: Debt, Taxes, and Default in the Age of Philip II

by Mauricio Drelichman & Hans-Joachim Voth

Why do lenders time and again loan money to sovereign borrowers who promptly go bankrupt? When can this type of lending work? As the United States and many European nations struggle with mountains of debt, historical...


How Medicaid Fails the Poor

by Avik Roy

Medicaid, America’s government-run health insurance program for the poor, should be a lifeline that provides needed health care to Americans with no other options. Surprisingly, however, it doesn’t. The...


Recursive Models of Dynamic Linear Economies

by Thomas J. Sargent & Lars Peter Hansen

A common set of mathematical tools underlies dynamic optimization, dynamic estimation, and filtering. In Recursive Models of Dynamic Linear Economies, Lars Peter Hansen and Thomas Sargent use these tools to...


Inside the House of Money: Top Hedge Fund Traders on Profiting in the Global Markets

by Steven Drobny & Niall Ferguson

New commentary and updates to enlightening interviews with today's top global macro hedge fund managers

This updated paperback edition of Inside the House of Money lifts the veil on the typically opaque world...


Wiley Series 4 Exam Review 2014 + Test Bank: The Registered Options Principal Qualification Examination

by Inc The Securities Institute of America

The go-to guide to acing the Series 4 Exam!

The Registered Options Principal Qualification Examination (Series 4) was designed to test a candidate's knowledge of the rules and statutory provisions applicable...


Wiley Series 62 Exam Review 2014 + Test Bank: The Corporate Securities Limited Representative Examination

by Inc The Securities Institute of America

The go-to guide to acing the Series 62 Exam!

Passing the Corporate Securities Limited Representative Exam (Series 62) qualifies an individual as a representative for the sale of public offerings and/or private...


Wiley Series 10 Exam Review 2014 + Test Bank: The General Securities Sales Supervisor Qualification Examination--General Module

by Inc The Securities Institute of America

The go-to guide to acing the Series 10 Exam!

Passing the General Securities Sales Supervisor Qualification Exam (Series 9 and 10) qualifies an individual to supervise sales activities in corporate, municipal,...


Hacking Leadership: The 11 Gaps Every Business Needs to Close and the Secrets to Closing Them Quickly

by Mike Myatt

Hacking Leadership is Mike Myatt's latest leadership book written for leaders at every level. Leadership isn't broken, but how it's currently being practiced certainly is. Everyone has blind spots. The purpose...


The Ask: How to Ask for Support for Your Nonprofit Cause, Creative Project, or Business Venture

by Laura Fredricks

A completely revised edition of the must-have resource for increasing your nonprofit's bottom line

This thoroughly revised and updated edition of the best-selling book The Ask is filled with suggestions, guidelines,...


Business Storytelling For Dummies

by Karen Dietz & Lori L. Silverman

Use storytelling to influence people and move them to action

Need to get your point across? Get staff on board with change? Foster collaboration? Increase sales? Strengthen employee engagement? Build customer...