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Turning Cultural Diversity Into Competitive Advantage: Bridging Cultural Diversity for Competitive Advantage

by Lionel Laroche & Caroline Yang

The Chinese characters for "danger" and "opportunity" form the word "crisis". Ancient Chinese wisdom sees an opportunity in danger. While cultural diversity brings challenges to the workplace, how do we turn...


Measuring the Impact of Pricing: Calculating Roi and Making the Business Case: Measuring the Impact and Making the Business Case

by Stephan Liozu & Andreas Hinterhuber

As with executives and managers in so many other business functions, pricing specialists are being challenged more and more to substantiate the added value of their activities. Pricing is a core function of...


Is0 9001: 2008 for Small Businesses

by Ray Tricker

Small businesses face many challenges today, including the increasing demand by larger companies for ISO compliance. Compliance is a challenging task for any organisation and can often be time consuming and...


Singapore's National Wages Council: An Insider's View

by Chong Yah Lim

Written by Emeritus Professor LIM Chong-Yah, Founding Chairman of the tripartite National Wages Council (NWC), this unique volume offers readers an insider's view of the genesis and the evolution of the wage...


Storyscaping: Stop Creating Ads, Start Creating Worlds

by Gaston Legorburu & Darren McColl

How to use powerful tools to engage customers with your brand

Marketers, technologists, and corporate leaders are looking for ways to more effectively connect consumers with their brand. Storyscapes introduces...


The Comprehensive Guide on How to Read a Financial Report: Wringing Vital Signs Out of the Numbers

by John A. Tracy & Tage Tracy

A comprehensive guide to reading and understanding financial reports

Financial reports provide vital information to investors, lenders, and managers. Yet, the financial statements in a financial report seem to...


The Five Practices of Exemplary Leadership - United Kingdom

by James M. Kouzes & Barry Z. Posner

This 20-page article is perfect for leaders with limited time and budget. It provides a concise overview of Kouzes and Posner's model and overall thoughts on leadership in The United Kingdom. Ideal for orienting...


Flipping Houses for Dummies

by Ralph R. Roberts & Joseph Kraynak

Not just another house flipping book

You can find plenty of books about flipping houses that claim "anyone can do it." Flipping Houses For Dummies takes a different approach—honesty. We don't claim that flipping...


Energy Systems Security

by John G. Voeller

Energy Systems Security features articles from the Wiley Handbook of Science and Technology for Homeland Security covering topics related to electricity transmission grids and their protection, risk assessment...


The Wall Street Journal Guide to Business Style and Us

by Paul Martin

Here at last is the indispensable resource that has helped the writers and editors of The Wall Street Journal earn a reputation for the most authoritative business writing anywhere. Originally written exclusively...


Rookie Smarts

by Liz Wiseman

This special digital edition of Rookie Smarts includes 13 videos of leadership expert Liz Wiseman outlining her ground-breaking principles and guiding viewers through exercises that bring fresh perspective,...


A Year with Peter Drucker

by Joseph A. Maciariello

Peter Drucker was the original big thinker. His ideas on management, innovation, leadership, effectiveness, and adapting to change formed the foundations of modern business wisdom. Drucker was also a mentor...


The Myth of Stress

by Andrew Bernstein

Where does stress come from? Financial pressures? Looming deadlines? Conflicts at work or at home? For more than half a century, we've been told that stress comes from circumstances like these, that it's a by-product...


Judgment of Paris: California vs. France and the Historic 1976 Paris Tasting That Revolutionized Wine

by George M Taber

The only reporter present at the mythic Paris Tasting of 1976—a blind tasting where a panel of esteemed French judges chose upstart California wines over France’s best—for the first time introduces the...


The Improbability Principle

by David J. Hand

In The Improbability Principle, the renowned statistician David J. Hand argues that extraordinarily rare events are anything but. In fact, they’re commonplace. Not only that, we should all expect to experience...


Your Money and Your Brain: How the New Science of Neuroeconomics Can Help Make You Rich

by Jason Zweig

What happens inside our brains when we think about money? Quite a lot, actually, and some of it isn't good for our financial health. In Your Money and Your Brain, Jason Zweig explains why smart people make stupid...


The Big Sister's Guide to the World of Work: The Inside Rules Every Working Girl Must Know

by Marcelle Langan DiFalco & Jocelyn Greenky Herz

EVERY WORKING WOMAN NEEDS A BIG SISTER

In just one eight-hour day, a working woman can get more twisted up than panty hose in the spin cycle. The Big Sister's Guide to the World of Work will straighten her...


Stagecoach: Wells Fargo and the American West

by Philip L. Fradkin

Sweeping in scope, as revealing of an era as it is of a company, Stagecoach is the epic story of Wells Fargo and the American West, by award-winning writer Philip L. Fradkin.

The trail of Wells Fargo runs through...


The CEO Difference: How to Climb, Crawl, and Leap Your Way to the Next Level of Your Career: How to Climb, Crawl, and Leap Your Way to the Next Level

by D. A. Benton

Stay relevant, stay connected, STAY AHEAD OF THE GAME.

When it comes to getting ahead today, your talent and experience matter. The problem is, someone else going for the promotion or business opportunity has...


Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

by Leonard L. Berry

This wise and inspiring book by Leonard Berry, moves far beyond his pioneering work in services marketing and service quality to explain how great service companies meet their toughest challenge: sustaining...