Business & economics

HR Strategy: Business Focused Individually Centred

by Paul Kearns

HR Strategy: Business Focused Individually Centred addresses the two key themes of translating business strategy into a workable, measurable HR strategy while simultaneously tapping into the needs and motivational...

HR to the Rescue

by Edward M. M. Mone & Ph.D., Manuel D. London

By looking over the shoulders of fourteen forward-thinking, proactive HR professionals, you will gain a lifetime's worth of experience. These experts reveal how you can demonstrate your value to your organization...

HRD Survival Skills

by Jessica Levant

At your fingertips is this valuable source of ideas, concepts, and step-by-step activities. Now you can effectively promote the HR training function within your organization.

This unique guide shows you how...

Introducing Management

by Bob Johnson

A concise and easy-to-read summary of the principles and practice of management for team leaders and line managers.

Introducing Management defines the scope of the management task and breaks it down to clarify...

Introduction to Tourism

by Leonard J J Lickorish & Carson L L Jenkins

An Introduction to Tourism is the essential guide to the tourism industry. It provides a comprehensive and authoritative introduction to all facets of tourism including:

the history of tourism; factors influencing...

ISO 9000: 2000: An A-Z Guide

by David Hoyle

ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations...

IT Investment: Making a Business Case

by Dan Remenyi & Michael Sherwood-Smith

Frequently not enough attention is given to producing a comprehensive business case or to producing an economic justification for an information systems investment. In fact many organizations are not clear as...

Knowledge Management - A Blueprint for Delivery

by Tom Knight & Trevor Howes

We are now in the 'third wave' of Knowledge Management - the first was focused on the potential of new technology, while the second focused on the nature of knowledge and how people 'know' and learn. The focus...

Knowledge Networking: Creating the Collaborative Enterprise

by David Skyrme

Knowledge Networking explains the strategic, organizational and human impact of technologies that support knowledge: the internet, groupware, collaborative technologies. It shows how they can transform organizational...

Leadership for Follower Commitment

by David Cooper

This text challenges management to adopt an approach that is conducive to improved employer/employee relations, and that will enhance the organizations ability to learn and compete within a knowledge-based economy....

Leading Your Team Super Series

by Institut Institute of Leadership & Mana

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether...

Managing Airports

by Anne Graham

Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, Managing Airports, second edition, provides an innovative insight into the processes...

Managing Customer Service Super Series

by Institut Institute of Leadership & Mana

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in...

Managing Human Resources

by Alan Cowling & Chloe Mailer

This is the third edition of a book which has gained wide acceptance in universities and colleges for use on advanced courses in human resource management.

Written by a team of recognized experts in thier field,...

Managing Lawfully - Health, Safety and Environment Super Series

by Institut Institute of Leadership & Mana

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether...

Manual of Travel Agency Practice

by Jane Archer & Gwenda Syratt

Now in its third edition, this successful must-have manual is thoroughly updated with new chapters and material, covering issues including:

* Technology development - the different types of travel agency systems...

Marketing and Selling Super Series

by Institut Institute of Leadership & Mana

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether...

Marketing Research for Non-profit, Community and Creative Organizations

by Bonita Kolb

'Marketing Research for Non-profit, Community and Creative Organizations' is a comprehensive guide to conducting research methods within the non-profit sector. Highly practical, the purpose of the book is two-fold....

Marketing Strategy

by Paul Fifield

The third edition of this established book brings the reader up to date with the latest repurcussions of new technology upon marketing planning and implementation, and launches a new strategy model (SCORPIO)...

Olympic Tourism

by Mike Weed

Olympic Tourism is the first text to focus on the nature of Olympic tourism and the potential for the Olympic Games to generate tourism in the run up to and long after the hosting of a Games. The awarding of...