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Measuring Business Excellence

by Gopal K. Kanji

Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but,...


Multinational Corporations and Regional Systems in Europe

by John Cantwell & Simona Iammarino

In globalising economies, particularly those going through a process of economic integration such as those economies within the EU, regions forge an increasing number of linkages with other locations within...


Interpreting the Maternal Organization

by Heather Höpfl & Monika Kostera

Over the past ten to fifteen years there has been an increasing interest in emotion in organizations, in diversity, ethics, care and the ubiquitous pursuit of quality. These concerns, however, have consistently...


Work, Employment and Transition

by Al Rainnie, Adrian Smith & Adam Swain

Since the late 1980s the experiences of work and employment in the former communist world have been profoundly transformed. Work, Employment and Transition brings together a series of essays by leading international...


Explorations in Economic Methodology: From Lakatos to Empirical Philosophy of Science

by Roger E. Backhouse

Roger Backhouse is a key figure in the field of economic methodology. Explorations in Economic Methodology both clarifies and responds to the issues raised by the literature and argues that methodology is an...


Banking Systems in the Crisis: The Faces of Liberal Capitalism

by Suzanne J. Konzelmann & Marc Fovargue-Davies

The 2008 financial crisis has severely shaken confidence in liberal economic theory and policy. However, the sharply divergent experiences of the six Anglo-Saxon 'liberal market economies' (LMEs) suggest that...


Quality of Life and Public Management: Redefining Development in the Local Environment

by John Whitelegg

Quality of Life and Public Management explores the possibility for a dramatic and significant improvement in quality of life for all population groups and sub-groups in the UK. Strongly evidence-based, the book...


Exploring Employee Relations

by Mike Leat

'Exploring Employee Relations' provides students without previous knowledge of the subject with a good grounding in the theory and practice of employee relations. The practical business element is combined with...


Corporate Politics for It Managers: How to Get Streetwise

by Keith Patching & Robina Chatham

'Corporate Politics for IT Managers: How to get Streetwise' addresses some of the most persistent problems faced by IT managers which undermine their power and influence in their organisations and which prevents...


Emarketing Excellence

by Dave Chaffey & PR Smith

'eMarketing eXcellence' offers an exciting new approach to help you build a customer-driven e-business. As the core text for the CIM's E-marketing award, the book offers a highly structured and accessible guide...


The German Economy

by E. Owen-Smith

Germany is clearly the dominant economic force in Europe. It occupies the pivotal position of being at the centre of both the EC and of attempts to rebuild the economies of East Central Europe. The German Economy...


International Trade Policy: A Contemporary Analysis

by Nigel Grimwade

This volume provides an introduction to the basic theory behind international trade policy. The author analyses current policy issues within a theoretical framework. The book adopts a thematic approach, with...


Transaction Cost Economics and Beyond: Toward a New Economics of the Firm

by Michael Dietrich

In recent years transaction costs economics have come to dominate the discussion of the nature and organization of firms. In Transaction Costs Economics and Beyond Michael Driscoll offers a critical exploration...


Managing Museums and Galleries

by Michael Fopp

The current economic climate, coupled with an all embracing desire for museums to be respondent to 'the market' make a proper grounding in management essential. The 'bottom line' is one of the most powerful...


Was the Industrial Revolution Necessary?

by Graeme Snooks

Was the Industrial Revolution Necessary? takes an innovative look at this much studied subject. The contributors ask new questions, explore new issues and use new data in order to stimulate interest and elicit...


Industrial Subsidies and Friction in World Trade: Trade Policies or Trade Politics?

by Rambod Behboodi

National industrial subsidies are a major irritant in international trading relations. There have been many attempts to curb the damaging effects of subsidies on the international trading order; most have met...


The Matrix System at Work: An Evaluation of the World Bank's Organizational Effectiveness

by The World Bank

The 1997 Bank reforms that introduced the matrix management concept aimed to adapt the organization to changing circumstances and address concerns among external stakeholders about the role of aid in development....


The Economics of Uniqueness: Investing in Historic City Cores and Cultural Heritage Assets for Sustainable Development

by Guido Licciardi & Rana Amirtahmasebi

In a world where half of the population lives in cities and more than 90 percent of urban growth is occurring in the developing world, cities struggle to modernize without completely losing their unique character,...


Management Speak: Why We Listen to What Management Gurus Tell Us

by David Greatbatch & Timothy Clark

Based on primary research into the public lectures of management gurus, this fascinating new volume analyzes how such gurus disseminate their ideas, values and visions on the international management lecture...


Management Theory: A Critical and Reflexive Reading

by Nanette Monin

Narrative approaches to organisation and management studies are very much in vogue. Offering a new challenge to management scholarship, Management Theory: A Critical and Reflexive Reading exposes the subtexts...