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A Woman's Guide to Successful Negotiating, Second Edition

by Lee E. Miller & Jessica Miller

Selected by Atlanta Woman magazine as "One of the 50 Best Books for Professional Women."Convince, Collaborate, CreateA three-pronged strategy designed just for women to negotiate in every aspect of lifePraise...


AMA Handbook of Business Letters

by Jeffrey L. Seglin & Edward Coleman

Why write a business letter from scratch? Updated and expanded, this trusted resource contains ready-to-use correspondence for today's situations.


Crucial Skills and Influence Strategies (eBook Bundle)

by Patterson & Grenny

How Do You Communicate When the Stakes Are High?

Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!

In any organization, the best laid plans boil down to one simple thing: how well we come together...


The Art of Being Unreasonable: Lessons in Unconventional Thinking

by Eli Broad & Michael R. R. Bloomberg

Unorthodox success principles from a billionaire entrepreneur and philanthropist

Eli Broad's embrace of "unreasonable thinking" has helped him build two Fortune 500 companies, amass personal billions, and use...


Manager's Guide To Business Writing 2/E

by Suzanne Sparks FitzGerald

Write every business correspondence with speed, precision, and power

The number one prerequisite for effective management is effective communication-and writing is a critical part of it. Simply put, whether...


Business Letter Handbook

by Michael Muckian

The Business Letter Handbook contains hundreds of ready-to-use model business letters that you can adopt for you own business correspondence! These clear, easy-to-follow sample letters cover the most important...


Presentations

by Gary R. McClain

Presentations, Second Edition takes the anxiety out of creating dynamic presentations with a commonsense, step-by-step plan for success. The book starts you off on the right foot by introducing the critical...


Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Kerry Patterson & Joseph Grenny

The New York Times and Washington Post bestseller that changed the way millions communicate

"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships,...


Advanced Presentations by Design: Creating Communication That Drives Action

by Andrew Abela

Advanced Presentations by Design overturns much of the conventional wisdom and practice for creating presentations. Based on over 200 research studies from the fields of communication, marketing, psychology,...


Rewrite Right!: Your Guide to Perfectly Polished Prose

by Jan Venolia & Ellen Sasaki

Everyone knows that writing can be improved by the simple process of reviewing, editing, and rewriting, but many struggle with how to go about critiquing their own work—be it a letter to a friend, an important...


It's Always Personal: Navigating Emotion in the New Workplace

by Anne Kreamer

An innovative study of gender, emotion, and power, It’s Always Personal is an essential companion for everyone navigating the challenges of the contemporary workplace.

 

How often have we heard “It’s...


Be Heard Now!

by Lee Glickstein

As followers of Lee Glickstein's popular seminars attest, effective public speaking isn't the result of being over-prepared or having a slick delivery. It's actually a creative, interactive process relying on...


The Fifth Discipline: The Art & Practice of The Learning Organization

by Peter M. Senge

Completely Updated and Revised

This revised edition of Peter Senge’s bestselling classic, The Fifth Discipline, is based on fifteen years of experience in putting the book’s ideas into practice. As Senge...


35 Dumb Things Well-Intended People Say: Surprising Things We Say That Widen the Diversity Gap

by Maura Cullen

EVEN WELL-INTENDED PEOPLE CAN CAUSE HARM Have you ever heard yourself or someone else say: "Some of my best friends are... (Black, White, Asian, etc.)"? "I don't think of you as... (Gay, Disabled, Jewish, etc.)"?...


Workscripts: Perfect Phrases for High-Stakes Conversations

by Stephen Pollan & Mark Levine

What to say in today's toughest workplace situations

Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the...


Surviving the Toxic Workplace: Protect Yourself Against Coworkers, Bosses, and Work Environments That Poison Your Day

by Linnda Durre

Proven techniques for dealing with workplace issues successfully

Do you dread going to work? Dealing with pestering coworkers, unmanageable managers, angry clients can take its toll on your job performance....


How to Run Seminars & Workshops: Presentation Skills for Consultants, Trainers and Teachers

by Robert L. Jolles

The Trainer's Guide to Training

Most new trainers and presenters know all they need to know about their chosen subject. Unfortunately, few of them actually know how to present what they know. For more than a...


The Iabc Handbook of Organizational Communication: A Guide to Internal Communication, Public Relations, Marketing, and Leadership

by Tamara Gillis & IABC

Praise for The IABC Handbook of Organizational Communication

"Looking to expand your professional abilities? Learn new skills? Or hone your area of expertise? This book delivers an amazing and practical study...


The Art and Science of Communication: Tools for Effective Communication in the Workplace

by P. S. Perkins & Les Brown

The Art and Science of Communication shows you a new way to understand and use communication in the workplace. Revealing the seven types of communication we all use every day, the book shows you how to increase...


Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment

by Lawrence Polsky & Antoine Gerschel

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement-and prevent...