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AMA Handbook of Business Letters

by Jeffrey L. Seglin & Edward Coleman

Why write a business letter from scratch? Updated and expanded, this trusted resource contains ready-to-use correspondence for today's situations.


The Art of Being Unreasonable: Lessons in Unconventional Thinking

by Eli Broad & Michael R. R. Bloomberg

Unorthodox success principles from a billionaire entrepreneur and philanthropist

Eli Broad's embrace of "unreasonable thinking" has helped him build two Fortune 500 companies, amass personal billions, and use...


Presentations

by Gary R. McClain

Presentations, Second Edition takes the anxiety out of creating dynamic presentations with a commonsense, step-by-step plan for success. The book starts you off on the right foot by introducing the critical...


Better Together

by Paul Fleischmann

Inspire your Team to Wider Impact through Greater Cooperation.

The African proverb is true: "If you want to go fast, go alone. If you want to go far, go together." It seems like going alone is just human nature...


Advanced Presentations by Design: Creating Communication that Drives Action

by Andrew Abela

Advanced Presentations by Design overturns much of the conventional wisdom and practice for creating presentations. Based on over 200 research studies from the fields of communication, marketing, psychology,...


Communication Toolkit for Introverts

by Weber Patricia

If you identify as introvert and are ambitious and determined to succeed in business but you are finding it difficult to find your voice, this easy-to-use and friendly book is for you.


The Connected Company

by Dave Gray & Thomas Vander Wal

The future of work is already here.

Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never...


Be Heard Now!

by Lee Glickstein

As followers of Lee Glickstein's popular seminars attest, effective public speaking isn't the result of being over-prepared or having a slick delivery. It's actually a creative, interactive process relying on...


Rebels at Work: A Handbook for Leading Change from Within

by Lois Kelly, Carmen Medina & Debra Cameron

Ready to stand up and create positive change at work, but reluctant to speak up? True leadership doesn’t always come from a position of power or authority. By teaching you skills and providing practical advice,...


Workscripts: Perfect Phrases for High-Stakes Conversations

by Stephen Pollan & Mark Levine

What to say in today's toughest workplace situations

Whatever trust previously existed between employer and employee hasbeen torn into millions of pink slips, thanks to the latestrecession. As a result, the rules...


FranklinCovey Style Guide: For Business and Technical Communication

by Stephen R. Covey

FranklinCovey Style Guide: For Business and Technical Communication can help any writer produce documents that achieve outstanding results. Created by FranklinCovey, the world-renowned leader in helping organizations...


Why Don't You Want What I Want?: How to Win Support for Your Ideas without Hard Sell, Manipulation, or Power Plays

by Rick Maurer

Rick Maurer introduces you to a high integrity process that engages you and the other person in creating outcomes you both fully support. He shows you how to turn resistance into support and use 6 principles...


What More Can I Say?: Why Communication Fails and What to Do About It

by Dianna Booher

An essential guidebook for honing business communication skills...

 

Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion—for...


How to Run Seminars & Workshops: Presentation Skills for Consultants, Trainers and Teachers

by Robert L. Jolles

The Trainer's Guide to Training

Most new trainers and presenters know all they need to know about their chosen subject. Unfortunately, few of them actually know how to present what they know. For more than a...


Charisma: Teach Yourself: Get what the Greats have Got

by David Gillespie & Mark Warren

Public speaking, communication and presenting with power can all be terrifying prospects, however experienced you become, and cultivating a charismatic persona in our working lives is a priceless skill. This...


The Iabc Handbook of Organizational Communication: A Guide to Internal Communication, Public Relations, Marketing, and Leadership

by Tamara Gillis & IABC

Praise for The IABC Handbook of Organizational Communication

"Looking to expand your professional abilities? Learn new skills? Or hone your area of expertise? This book delivers an amazing and practical study...


Speaking, Writing and Presenting In SOCKOS

by Allan Bonner

Speaking is the #1 fear among North American adults. Twenty percent of all business communication is designed to clear up the confusion that the last piece of business communication created.

Allan is passionate...


The Art and Science of Communication: Tools for Effective Communication in the Workplace

by P. S. Perkins & Les Brown

The Art and Science of Communication shows you a new way to understand and use communication in the workplace. Revealing the seven types of communication we all use every day, the book shows you how to increase...


Corporate Technological Behaviour (Routledge Revivals): Co-opertation and Networks

by Håkan Håkansson

Efficient technological strategy is an increasingly important element in industrial profitability. An understanding of networks - the formal and informal web of contacts between suppliers, producers and customers...


What's Your Business?: Corporate Design Strategy Concepts and Processes

by Claire T. Tomlins

What's Your Business? offers a comprehensive pathway through corporate design, clarifying the relationship between corporate design and corporate strategy and the terms identity, brand, image, communication...