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It's the Way You Say It: Becoming Articulate, Well-Spoken, and Clear

by Carol Fleming

NEW EDITION, REVISED AND UPDATED The must-have book for everyone who wants to be heard. More than just a book on business speech, it looks at the range of common communication mistakes--from repeating oneself...


Selling to Win

by Richard Denny

Richard Denny is the "godfather of salesmanship" and Selling to Win has established itself as an international best-seller and classic sales text. One of the world's most inspirational business speakers, Richard...


The Shredder Test: a step-by-step guide to writing winning proposals

by Robyn Haydon

Put yourself in the customer's shoes, with dozens of bids, proposals or tender responses to assess. It's a daunting and difficult job. Despite the hours you have spent writing your proposal, it's just one among...


A Woman's Guide to Successful Negotiating, Second Edition

by Lee E. Miller & Jessica Miller

Selected by Atlanta Woman magazine as "One of the 50 Best Books for Professional Women."Convince, Collaborate, CreateA three-pronged strategy designed just for women to negotiate in every aspect of lifePraise...


Emotional Vampires: Dealing with People Who Drain You Dry, Revised and Expanded 2nd Edition: Dealing with People Who Drain You Dry, 2nd Edition

by Albert Bernstein

Protect yourself from people who take undue advantage and suck the energy out of your life

Emotional Vampires will help you cope effectively with the people in your life that confound you, confuse you, and seem...


AMA Handbook of Business Letters

by Jeffrey L. Seglin & Edward Coleman

Why write a business letter from scratch? Updated and expanded, this trusted resource contains ready-to-use correspondence for today's situations.


Crucial Skills and Influence Strategies (EBOOK BUNDLE)

by Patterson & Grenny

How Do You Communicate When the Stakes Are High?

Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!

In any organization, the best laid plans boil down to one simple thing: how well we come together...


The Art of Being Unreasonable: Lessons in Unconventional Thinking

by Eli Broad & Michael R. R. Bloomberg

Unorthodox success principles from a billionaire entrepreneur and philanthropist

Eli Broad's embrace of "unreasonable thinking" has helped him build two Fortune 500 companies, amass personal billions, and use...


Manager's Guide To Business Writing 2/E

by Suzanne Sparks FitzGerald

Write every business correspondence with speed, precision, and power

The number one prerequisite for effective management is effective communication-and writing is a critical part of it. Simply put, whether...


Business Letter Handbook

by Michael Muckian

The Business Letter Handbook contains hundreds of ready-to-use model business letters that you can adopt for you own business correspondence! These clear, easy-to-follow sample letters cover the most important...


Presentations

by Gary R. McClain

Presentations, Second Edition takes the anxiety out of creating dynamic presentations with a commonsense, step-by-step plan for success. The book starts you off on the right foot by introducing the critical...


Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Kerry Patterson & Joseph Grenny

The New York Times and Washington Post bestseller that changed the way millions communicate

"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships,...


Advanced Presentations by Design: Creating Communication That Drives Action

by Andrew Abela

Advanced Presentations by Design overturns much of the conventional wisdom and practice for creating presentations. Based on over 200 research studies from the fields of communication, marketing, psychology,...


Always In Fashion: From Clerk to CEO -- Lessons for Success in Business and in Life

by Mark Weber

An exclusive guided tour of the fashion industry--from the inside up

Mark Weber is the ultimate fashion insider. Starting his career as a clerk in a clothing store, he worked his way up to the "big time" in...


Communication Toolkit for Introverts

by Weber Patricia

If you identify as introvert and are ambitious and determined to succeed in business but you are finding it difficult to find your voice, this easy-to-use and friendly book is for you.


It's Always Personal: Navigating Emotion in the New Workplace

by Anne Kreamer

An innovative study of gender, emotion, and power, It’s Always Personal is an essential companion for everyone navigating the challenges of the contemporary workplace.

 

How often have we heard “It’s...


The Connected Company

by Dave Gray & Thomas Vander Wal

The future of work is already here.

Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never...


Be Heard Now!

by Lee Glickstein

As followers of Lee Glickstein's popular seminars attest, effective public speaking isn't the result of being over-prepared or having a slick delivery. It's actually a creative, interactive process relying on...


Think and Grow Digital: What the Net Generation Needs to Know to Survive and Thrive in Any Organization

by Joris Merks-Benjaminsen

A digital executive shows millennials how to excel in a corporate environment still dominated by an older generation, while remaining true to their personal values

Think and Grow Digital teaches young talents...


The Fifth Discipline: The Art & Practice of The Learning Organization

by Peter M. Senge

Completely Updated and Revised

This revised edition of Peter Senge’s bestselling classic, The Fifth Discipline, is based on fifteen years of experience in putting the book’s ideas into practice. As Senge...