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The Connected Company

by Dave Gray & Thomas Vander Wal

The future of work is already here.

Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never...


Be Heard Now!

by Lee Glickstein

As followers of Lee Glickstein's popular seminars attest, effective public speaking isn't the result of being over-prepared or having a slick delivery. It's actually a creative, interactive process relying on...


Think and Grow Digital: What the Net Generation Needs to Know to Survive and Thrive in Any Organization

by Joris Merks-Benjaminsen

A digital executive shows millennials how to excel in a corporate environment still dominated by an older generation, while remaining true to their personal values

Think and Grow Digital teaches young talents...


The Fifth Discipline: The Art & Practice of The Learning Organization

by Peter M. Senge

Completely Updated and Revised

This revised edition of Peter Senge’s bestselling classic, The Fifth Discipline, is based on fifteen years of experience in putting the book’s ideas into practice. As Senge...


Rebels at Work: A Handbook for Leading Change from Within

by Lois Kelly, Carmen Medina & Debra Cameron

Ready to stand up and create positive change at work, but reluctant to speak up? True leadership doesn’t always come from a position of power or authority. By teaching you skills and providing practical advice,...


Workscripts: Perfect Phrases for High-Stakes Conversations

by Stephen Pollan & Mark Levine

What to say in today's toughest workplace situations

Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the...


FranklinCovey Style Guide: For Business and Technical Communication

by Stephen R. Covey

FranklinCovey Style Guide: For Business and Technical Communication can help any writer produce documents that achieve outstanding results. Created by FranklinCovey, the world-renowned leader in helping organizations...


Surviving the Toxic Workplace: Protect Yourself Against Coworkers, Bosses, and Work Environments That Poison Your Day

by Linnda Durre

Proven techniques for dealing with workplace issues successfully

Do you dread going to work? Dealing with pestering coworkers, unmanageable managers, angry clients can take its toll on your job performance....


Why Don't You Want What I Want?: How to Win Support for Your Ideas without Hard Sell, Manipulation, or Power Plays

by Rick Maurer

Rick Maurer introduces you to a high integrity process that engages you and the other person in creating outcomes you both fully support. He shows you how to turn resistance into support and use 6 principles...


What More Can I Say?: Why Communication Fails and What to Do About It

by Dianna Booher

An essential guidebook for honing business communication skills...

 

Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion—for...


How to Run Seminars & Workshops: Presentation Skills for Consultants, Trainers and Teachers

by Robert L. Jolles

The Trainer's Guide to Training

Most new trainers and presenters know all they need to know about their chosen subject. Unfortunately, few of them actually know how to present what they know. For more than a...


Charisma: Teach Yourself: Get what the Greats have Got

by David Gillespie & Mark Warren

Public speaking, communication and presenting with power can all be terrifying prospects, however experienced you become, and cultivating a charismatic persona in our working lives is a priceless skill.

This...


The Iabc Handbook of Organizational Communication: A Guide to Internal Communication, Public Relations, Marketing, and Leadership

by Tamara Gillis & IABC

Praise for The IABC Handbook of Organizational Communication

"Looking to expand your professional abilities? Learn new skills? Or hone your area of expertise? This book delivers an amazing and practical study...


Speaking, Writing and Presenting In SOCKOS

by Allan Bonner

Speaking is the #1 fear among North American adults. Twenty percent of all business communication is designed to clear up the confusion that the last piece of business communication created.

Allan is passionate...


The Art and Science of Communication: Tools for Effective Communication in the Workplace

by P. S. Perkins & Les Brown

The Art and Science of Communication shows you a new way to understand and use communication in the workplace. Revealing the seven types of communication we all use every day, the book shows you how to increase...


Corporate Technological Behaviour (Routledge Revivals): Co-opertation and Networks

by Håkan Håkansson

Efficient technological strategy is an increasingly important element in industrial profitability. An understanding of networks - the formal and informal web of contacts between suppliers, producers and customers...


What's Your Business?: Corporate Design Strategy Concepts and Processes

by Claire T. Tomlins

What's Your Business? offers a comprehensive pathway through corporate design, clarifying the relationship between corporate design and corporate strategy and the terms identity, brand, image, communication...


Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment

by Lawrence Polsky & Antoine Gerschel

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement-and prevent...


Self-Promotion for Introverts: The Quiet Guide to Getting Ahead

by Nancy Ancowitz

An indispensable guide that helps introverts excel in an extrovert's world

All professionals need to promote themselves to advance in their careers, and introverts face the unique challenge of overcoming their...


The Manager's Guide to Mediating Conflict

by Love Alison

If you are a manager who wants to develop their conflict management skills and gain a greater understanding on how meditation offers a clear framework for effective conflict resolution, this book is for you....