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Why Don't You Want What I Want?: How to Win Support for Your Ideas without Hard Sell, Manipulation, or Power Plays

by Rick Maurer

Rick Maurer introduces you to a high integrity process that engages you and the other person in creating outcomes you both fully support. He shows you how to turn resistance into support and use 6 principles...


How to Run Seminars & Workshops: Presentation Skills for Consultants, Trainers and Teachers

by Robert L. Jolles

The Trainer's Guide to Training

Most new trainers and presenters know all they need to know about their chosen subject. Unfortunately, few of them actually know how to present what they know. For more than a...


Charisma: Teach Yourself: Get what the Greats have Got

by David Gillespie & Mark Warren

Public speaking, communication and presenting with power can all be terrifying prospects, however experienced you become, and cultivating a charismatic persona in our working lives is a priceless skill. This...


The Iabc Handbook of Organizational Communication: A Guide to Internal Communication, Public Relations, Marketing, and Leadership

by Tamara Gillis & IABC

Praise for The IABC Handbook of Organizational Communication

"Looking to expand your professional abilities? Learn new skills? Or hone your area of expertise? This book delivers an amazing and practical study...


Speaking, Writing and Presenting In SOCKOS

by Allan Bonner

Speaking is the #1 fear among North American adults. Twenty percent of all business communication is designed to clear up the confusion that the last piece of business communication created.

Allan is passionate...


The Art and Science of Communication: Tools for Effective Communication in the Workplace

by P. S. Perkins & Les Brown

The Art and Science of Communication shows you a new way to understand and use communication in the workplace. Revealing the seven types of communication we all use every day, the book shows you how to increase...


Corporate Technological Behaviour (Routledge Revivals): Co-opertation and Networks

by Håkan Håkansson

Efficient technological strategy is an increasingly important element in industrial profitability. An understanding of networks - the formal and informal web of contacts between suppliers, producers and customers...


What's Your Business?: Corporate Design Strategy Concepts and Processes

by Claire T. Tomlins

What's Your Business? offers a comprehensive pathway through corporate design, clarifying the relationship between corporate design and corporate strategy and the terms identity, brand, image, communication...


Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment

by Lawrence Polsky & Antoine Gerschel

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement-and prevent...


Self-Promotion for Introverts: The Quiet Guide to Getting Ahead

by Nancy Ancowitz

An indispensable guide that helps introverts excel in an extrovert's world

All professionals need to promote themselves to advance in their careers, and introverts face the unique challenge of overcoming their...


The Manager's Guide to Mediating Conflict

by Love Alison

If you are a manager who wants to develop their conflict management skills and gain a greater understanding on how meditation offers a clear framework for effective conflict resolution, this book is for you....


Conducting a Telephone Interview

by Gupta Vaibhav

This book is designed for managers and HR professionals who have to conduct telephone interviews and wish to improve their technique in order to get the most out of the recruitment process.


Running Effective Marketing Meetings

by Kuperman Daniel

This book is for marketing professionals who want to gain a fresh perspective and need practical advice on how to run productive and creative meetings.


The AMA Handbook of Business Documents: Guidelines and Sample Documents That Make Business Writing Easy

Personal Branding with Social Media

by Michael Reynolds

You may be familiar with branding as it relates to companies and organizations. A company's brand is the essence that affects everything it does. How often, though, do we pay attention to our personal brands?...


Picture Them Naked: Everything You Ever Wanted to Know about Presenting and Public Speaking and Were Afraid to Ask

by Jennifer Christina Burrows

Picture Them Naked; everything you ever wanted to know about presenting and public speaking and were afraid to ask" is a conversation about public speaking and presentation skills with those who do it best -...


The Little Book of Big PR: 100+ Quick Tips to Get Your Small Business Noticed

by Jennefer WITTER

Any size business can benefit from public relations. You can gain attention for your own small business and help build your company's credibility and brand . . . if you know the tricks of the trade. The Little...


BrainScripts for Sales Success: 21 Hidden Principles of Consumer Psychology for Winning New Customers

by Drew Eric Whitman

The newest, most successful strategies for landing the sale-based on the latest discoveries in neuroscience and consumer psychology BrainScripts for Sales Success explains consumer psychology to teach you how...


Helping People Win at Work: A Business Philosophy Called "Don't Mark My Paper, Help Me Get an A", Adobe Reader

by Ken Blanchard & Garry Ridge

Ken Blanchard’s Leading at a Higher Level techniques are inspiring thousands of leaders to build high-performing organizations that make life better for everyone. Now, in Helping People Win at Work, Blanchard...


The Confident Leader: How the Most Successful People Go From Effective to Exceptional

by Larina Kase

"This groundbreaking book will become a classic. I'll be recommending it to all of my readers."

-Kevin Hogan, author of The Psychology of Persuasion New York Times bestselling author Larina Kase explains how...