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Body Language at Work: Learn the Secret Meaning Behind Every Move

by Editors of Adams Media

Raised eyebrows, rubbing one's chin, angled shoulders-what's it all mean? Master the art of nonverbal communication and you'll unlock these secrets and more. Body Language at Work is your quick course in interpreting...


How to Win Friends and Influence People in the Digital Age

by Dale Carnegie & Associates

An adaptation of Dale Carnegie’s timeless prescriptions for the digital age.

Dale Carnegie’s time-tested advice has carried millions upon millions of readers for more than seventy-five years up the ladder...


The Role of Listening in Asking the Right Questions

by Terry J. Fadem

This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats.

 

It’s not just what you ask: It’s...


Thinking of Blogging?: Some Basic Ideas About Getting Started Effectively

by Natalie Canavor & Claire Meirowitz

This is the eBook version of the printed book.

This Element is an excerpt from The Truth About the New Rules of Business Writing (9780137153152) by Natalie Canavor and Claire Meirowitz. Available in print and...


Writing a Business Report That Gets Read, Not Filed

by Canavor Natalie & Meirowitz Claire

This is the eBook version of the printed book.

This Element is an excerpt from The Truth About the New Rules of Business Writing (9780137153152) by Natalie Canavor and Claire Meirowitz. Available in print and...


The Art of Asking: Ask Better Questions, Get Better Answers

by Terry J. Fadem

Ask the Right Questions in the Right Ways...And Get the Answers You Need to Succeed!

Discover the core questions that every manager needs to master...how to avoid the mistakes business questioners make most...


The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience: How to Be Insanely Great in Front of Any Audience

by Carmine Gallo

The Wall Street Journal Bestseller!

Updated to include Steve Jobs's iPad and iPad2 launch presentations

"The Presentation Secrets of Steve Jobs reveals the operating system behind any great presentation and...


Negotiation (The Brian Tracy Success Library)

by Brian TRACY

Smart negotiation can save you time and money, make you more effective, and contribute substantially to your career. Jam-packed with Brian Tracy's trademark wisdom, this practical and portable book puts the...


How to Change Minds: The Art of Influence without Manipulation

by Robert L. Jolles

Current books on influence usually show how to get what YOU want-that's actually manipulation, according to Rob Jolles. Jolles paints the dividing line between influencing for good and manipulating for selfish...


The Leader's Guide to Speaking with Presence: How to Project Confidence, Conviction, and Authority

Crucial Conversations: Tools for Talking When Stakes Are High

by Kerry Patterson, Joseph Grenny & Ron ; Switzler, Al McMillan

The New York Times Bestseller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial...


Crucial Conversations Skills

by Kerry Patterson & Joseph Grenny

How Do You Communicate When the Stakes Are High?

Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!

In any organization, the best laid plans boil down to one simple thing: how well we come together...


Speak Strong: Say what you MEAN. MEAN what you say. Don't be MEAN when you say it.

by Meryl Runion

We feel more than we know, and know more than we can say. But what if we could find a way to communicate the full breadth of who we are? SpeakStrong is a step-by-step guide to empowered communication that unleashes...


Crucial Conversations ...in 30 Minutes - The Expert Guide to Kerry Patterson's Critically Acclaimed Book

by The 30 Minute Expert Series

Crucial Conversations ...in 30 minutes is the essential guide to quickly understanding the important lessons outlined in the best-selling book, Crucial Conversations. - Concise synopsis, which examines the principles...


How to Talk So People Listen: The Real Key to Job Success

by Sonya Hamlin

At a time when it's harder than ever to get and keep people's attention, we could all use some help. Enter Sonya Hamlin, author of the now classic How to Talk So People Listen (1988), and one of the country's...


It's the Way You Say It: Becoming Articulate, Well-Spoken, and Clear

by Carol Fleming

NEW EDITION, REVISED AND UPDATED The must-have book for everyone who wants to be heard. More than just a book on business speech, it looks at the range of common communication mistakes--from repeating oneself...


Selling to Win

by Richard Denny

Richard Denny is the "godfather of salesmanship" and Selling to Win has established itself as an international best-seller and classic sales text. One of the world's most inspirational business speakers, Richard...


Leading with Emotional Intelligence: Hands-On Strategies for Building Confident and Collaborative Star Performers

by Reldan S. Nadler

Everyone agrees that Emotional Intelligence (EI) plays a key role in overall success. But when it comes to putting theory into practice, EI consultant Reldan Nadler, Psy.D., has written the only book on the...


Presentation Zen: Simple Ideas on Presentation Design and Delivery

by Garr Reynolds

Best-selling author and popular speaker Garr Reynolds is back in this newly revised edition of his classic, best-selling book, Presentation Zen, in which he showed readers there is a better way to reach the...


Business Letter Handbook

by Michael Muckian

The Business Letter Handbook contains hundreds of ready-to-use model business letters that you can adopt for you own business correspondence! These clear, easy-to-follow sample letters cover the most important...